Business & Sustainability Report - Fiscal 2023

Since October 2022, Sodexo has transferred operational accountability to regions and countries to bring empowerment, decision-making and faster response times to a local level.

The On-site Services activities are regrouped into three geographic zones: North America, Europe, and the Rest of the World, which includes Asia-Pacific, Middle East, Africa, Brazil and Latin America – managed by three Zone Presidents with full P&L responsibility.

Sodexo Live!, whose performance is consolidated within the three geographic zones, has a specific business model and global organization, and retains responsibility for implementing its ambitious growth strategy.

A “Growth and Commercial Performance” role has also been set up to continue to maximize the value of client segmentation and reap the benefits of this through the organization, supporting local teams in client development and retention.

To achieve its ambition, Sodexo is accelerating its transformation in line with its strategic agenda. A “Strategy and Services Innovation” role has been created to ensure that the 2025 strategic plan is implemented in all areas, in both Food and Facilities Management services, based on the various strategic initiatives, the associated investments and solid performance management. Because technology, data and digital factors are playing an increasingly central role in the way Sodexo does business today, a “Tech, Data & Digital” role has also been created to enable Sodexo to accelerate its transformation in these areas and meet the needs of clients and consumers, while strengthening its social and environmental contribution.

The support functions of the Group Finance Department, the Group Human Resources Department and a Group Impact Officer role round out the expertise and skills of this management team.