Since the beginning of Fiscal 2020, in some European and Asian countries, contracts have been reallocated from Healthcare & Seniors and Education segments to Business & Administrations segment. Figures for Fiscal 2019 have not been restated given the low materiality of these changes.
No single Group client or contract accounts represents more than 2% of the consolidated revenues.
| FISCAL 2020
(in millions of euro) |
ON-SITE SERVICES | BUSINESS & ADMINISTRATIONS | HEALTHCARE & SENIORS | EDUCATION | BENEFITS & REWARDS SERVICES | ELIMINATIONS AND CORPORATE EXPENSES | GROUP TOTAL |
|---|---|---|---|---|---|---|---|
| Revenues (third-party) | Revenues (third-party) ON-SITE SERVICES 18,554 |
Revenues (third-party) BUSINESS & ADMINISTRATIONS 10,265 |
Revenues (third-party) HEALTHCARE & SENIORS 4,815 |
Revenues (third-party) EDUCATION 3,475 |
Revenues (third-party) BENEFITS & REWARDS SERVICES 767 |
Revenues (third-party) ELIMINATIONS AND CORPORATE EXPENSES - |
Revenues (third-party) GROUP TOTAL 19,321 |
| Inter-segment sales (Group) | Inter-segment sales (Group) ON-SITE SERVICES - |
Inter-segment sales (Group) BUSINESS & ADMINISTRATIONS - |
Inter-segment sales (Group) HEALTHCARE & SENIORS - |
Inter-segment sales (Group) EDUCATION - |
Inter-segment sales (Group) BENEFITS & REWARDS SERVICES 5 |
Inter-segment sales (Group) ELIMINATIONS AND CORPORATE EXPENSES (5) |
Inter-segment sales (Group) GROUP TOTAL - |
| TOTAL REVENUES | TOTAL REVENUES ON-SITE SERVICES 18,554 |
TOTAL REVENUES BUSINESS & ADMINISTRATIONS 10,265 |
TOTAL REVENUES HEALTHCARE & SENIORS 4,815 |
TOTAL REVENUES EDUCATION 3,475 |
TOTAL REVENUES BENEFITS & REWARDS SERVICES 773 |
TOTAL REVENUES ELIMINATIONS AND CORPORATE EXPENSES (5) |
TOTAL REVENUES GROUP TOTAL 19,321 |
| Underlying operating profit* | Underlying operating profit *ON-SITE SERVICES 478 |
Underlying operating profit *BUSINESS & ADMINISTRATIONS 110 |
Underlying operating profit *HEALTHCARE & SENIORS 293 |
Underlying operating profit *EDUCATION 75 |
Underlying operating profit *BENEFITS & REWARDS SERVICES 202 |
Underlying operating profit *ELIMINATIONS AND CORPORATE EXPENSES (111) |
Underlying operating profit *GROUP TOTAL 569 |
* Including Group’s share of profit of companies consolidated under the equity method that directly contribute to the Group’s business and excluding other operating income and expenses.
| FISCAL 2019 | ON-SITE SERVICES | BUSINESS & ADMINISTRATIONS | HEALTHCARE & SENIORS | EDUCATION | BENEFITS & REWARDS SERVICES | ELIMINATIONS AND CORPORATE EXPENSES | GROUP TOTAL |
|---|---|---|---|---|---|---|---|
| Revenues (third-party) | Revenues (third-party) ON-SITE SERVICES 21,067 |
Revenues (third-party) BUSINESS & ADMINISTRATIONS 11,577 |
Revenues (third-party) HEALTHCARE & SENIORS 5,210 |
Revenues (third-party) EDUCATION 4,280 |
Revenues (third-party) BENEFITS & REWARDS SERVICES 888 |
Revenues (third-party) ELIMINATIONS AND CORPORATE EXPENSES - |
Revenues (third-party) GROUP TOTAL 21,954 |
| Inter-segment sales (Group) | Inter-segment sales (Group) ON-SITE SERVICES - |
Inter-segment sales (Group) BUSINESS & ADMINISTRATIONS - |
Inter-segment sales (Group) HEALTHCARE & SENIORS - |
Inter-segment sales (Group) EDUCATION - |
Inter-segment sales (Group) BENEFITS & REWARDS SERVICES 4 |
Inter-segment sales (Group) ELIMINATIONS AND CORPORATE EXPENSES (4) |
Inter-segment sales (Group) GROUP TOTAL - |
| TOTAL REVENUES | TOTAL REVENUES ON-SITE SERVICES 21,067 |
TOTAL REVENUES BUSINESS & ADMINISTRATIONS 11,577 |
TOTAL REVENUES HEALTHCARE & SENIORS 5,210 |
TOTAL REVENUES EDUCATION 4,280 |
TOTAL REVENUES BENEFITS & REWARDS SERVICES 892 |
TOTAL REVENUES ELIMINATIONS AND CORPORATE EXPENSES (4) |
TOTAL REVENUES GROUP TOTAL 21,954 |
| Underlying operating profit* | Underlying operating profit *ON-SITE SERVICES 1,049 |
Underlying operating profit *BUSINESS & ADMINISTRATIONS 487 |
Underlying operating profit *HEALTHCARE & SENIORS 342 |
Underlying operating profit *EDUCATION 220 |
Underlying operating profit *BENEFITS & REWARDS SERVICES 276 |
Underlying operating profit *ELIMINATIONS AND CORPORATE EXPENSES (126) |
Underlying operating profit *GROUP TOTAL 1,200 |
* Including Group’s share of profit of companies consolidated under the equity method that directly contribute to the Group’s business and excluding other operating income and expenses.
The Group’s operations are spread across 64 countries, including two that each represent over 10% of consolidated revenues: France (the Group’s country of registration ) and the United States. Revenues and non-current assets in these countries are as follows:
| AUGUST 31, 2020 | FRANCE | UNITED STATES | OTHER | TOTAL |
|---|---|---|---|---|
| Revenues (third-party) | Revenues (third-party) FRANCE 2,405 |
Revenues (third-party) UNITED STATES 7,634 |
Revenues (third-party) OTHER 9,282 |
Revenues (third-party) TOTAL 19,321 |
| Non-current assets* | Non-current assets *FRANCE 1,567 |
Non-current assets *UNITED STATES 4,016 |
Non-current assets *OTHER 3,316 |
Non-current assets *TOTAL 8,900 |
* Property, plant and equipment, goodwill, other intangible assets, client investments and right-of-use assets relating to leases recognized starting September 1, 2019 in accordance with IFRS 16.
| AUGUST 31, 2019 | FRANCE | UNITED STATES | OTHER | TOTAL |
|---|---|---|---|---|
| Revenues (third-party) | Revenues (third-party) FRANCE 2,852 |
Revenues (third-party) UNITED STATES 9,069 |
Revenues (third-party) OTHER 10,033 |
Revenues (third-party) TOTAL 21,954 |
| Non-current assets* | Non-current assets *FRANCE 1,168 |
Non-current assets *UNITED STATES 4,085 |
Non-current assets *OTHER 3,016 |
Non-current assets *TOTAL 8,269 |
* Property, plant and equipment, goodwill, other intangible assets, and client investments.
