| HUMAN RIGHTS | HUMAN RIGHTS RISK MAPPING - Risk mapping including risks related to human rights, prepared by all countries
- Consideration of the sexual harassment risk as part of the social dialogue (Sodexo employee)
- Materiality a ssessment (cf. section “Materiality a ssessment”, chapter 1)
- Identification of three supply chain risk categories and specific monitoring of the supply chain:
- Textile: Uniforms
- Seafood: Tuna
- Agricultural product: Beef
- Support to the employees most affected by the business loss during the pandemic
- Support to local employment at our suppliers during the pandemic
| HUMAN RIGHTS REGULAR EVALUATION PROCEDURES COMPANY-WIDE - Implementation of the Responsible Business Conduct program
- Supplier Code of conduct
- Matrix audit for textile supplier (uniforms)
- Assessment using the Supplier Information Management (SIM) system
| HUMAN RIGHTS APPROPRIATE ACTIONS TO MITIGATE RISKS OR TO PREVENT SERIOUS HARM - Specific clauses in customer and employees’ contracts
- Sodexo Code of conduct (integrity statements)
- Supplier and Subcontractor Contrat Management (Contractual clauses; Right Supplier, Right Terms)
- Training for managers on fundamental labor rights
- Employee relief program financed by contributions from the Group’s key executives
- Implementation of more flexible financing solutions, especially for SMEs and local suppliers
| HUMAN RIGHTS WHISTLEBLOWING AND REPORTING MECHANISM - Speak Up whistleblowing system accessible to everyone impacted by Sodexo business activities
| HUMAN RIGHTS FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS - Third-party independent audit (KPMG)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
| HUMAN RIGHTS INDICATORS AND EXEMPLES OF EFFECTIVENSS - 96% of Sodexo’s Senior Leaders received training on sexual harassment
- 100% of Sodexo’s textile suppliers are evaluated by an independent organization.
- More than 9,630 managers received training on fundamental rights at work
- €30 million employee’s relief program
| HUMAN RIGHTS OPPORTUNITIES CREATED - Strengthening social dialogue through global framework agreement on preventing sexual harassment
- Strengthening the relationship with suppliers through the Global Sustainable Seafood Initiative
- Multi-sector and multiplayer (NGOs, trade unions, businesses, etc.) cooperation through the OECD’s Business for Inclusive Growth
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| HEALTH AND SAFETY | HEALTH AND SAFETY RISK MAPPING - Risk mapping including risks related to health and security, prepared by all countries (cf. section 5.4 )
- Materiality a ssessment (cf. section “Materiality a ssessment”, chapter 1)
- “Zero harm” Culture
- Covid-19 related risk governance, including the Advisory Medical Committee (AMC)
| HEALTH AND SAFETY REGULAR EVALUATION PROCEDURES COMPANY-WIDE - Standard operating procedure review process, including modifications due to Covid-19 in coordination with the AMC
- Implementation of the Responsible Business Conduct program
- Supplier Code of conduct
- Assessment * using the Supplier Information Management (SIM) system
| HEALTH AND SAFETY APPROPRIATE ACTIONS TO MITIGATE RISKS OR TO PREVENT SERIOUS HARM - Deployment of Global Health Policies – Workplace Safety
- “Zero harm” Culture
- Clauses in customers and employees’ contracts
- Annual plans of health and safety improvement
- Sodexo Safety Net Program (focused on high-risk sites and activities)
- Sodexo’s Code of conduct (integrity statements)
- Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
| HEALTH AND SAFETY WHISTLEBLOWING AND REPORTING MECHANISM - Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
- Sodexo Life Safety program to report potential serious incidents
- Health and safety reporting tool (Salus) for all injuries and recordable injuries (including all reported Covid-19 cases)
| HEALTH AND SAFETY FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS - Third-party independent audit (KPMG)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
- External certifications and compliance with standards (ex: OHSAS 18001/ISO 45001)
| HEALTH AND SAFETY INDICATORS AND EXEMPLES OF EFFECTIVENSS - Lost Time Injury Rate (LTIR): 0.77 (improved by 11.1 %)
- 86.6 % of Group revenues from countries having one or more OHSAS 18001 or ISO 45001
- 8% Speak Up cases related to health and safety
| HEALTH AND SAFETY OPPORTUNITIES CREATED - Appeal to customers and to their loyalty
- Reduction in insurance costs
- Increase Better employee engagement
- Reduction in absenteeism rate
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| ENVIRONMENT | ENVIRONMENT RISK MAPPING - Risk mapping including environmental risks, prepared by all countries (cf. section 5.4 )
- Materiality a ssessment (cf. section “Materiality a ssessment”, chapter 1)
| ENVIRONMENT REGULAR EVALUATION PROCEDURES COMPANY-WIDE - Standard Operating Procedures (SOP s) for Site Managers
- Implementation of Responsible Business Conduct program
- Sodexo’s Supplier Code of conduct
- Assessment * using the Supplier Information Management (SIM) system
| ENVIRONMENT APPROPRIATE ACTIONS TO MITIGATE RISKS OR TO PREVENT SERIOUS HARM - Sales Academy (special session dedicated to Environment)
- Site Manager Academy (special session dedicated to Environment)
- Implementation of Group policies: Palm Oil, Seafood, Eggs, Animal Welfare
- Customer and employee contractual clauses
- Sodexo’s Code of conduct (integrity statements)
- Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
| ENVIRONMENT WHISTLEBLOWING AND REPORTING MECHANISM - Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
| ENVIRONMENT FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS - Third-party independent audit (KPMG)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
| ENVIRONMENT INDICATORS AND EXEMPLES OF EFFECTIVENSS - 88.0 % of On-site revenues come from countries where the Sodexo Animal Welfare Supplier charter is available in at least one official language
- 77.7 % of seafood purchased are from sustainable sources (in kg)
- 45. 0% of all shell eggs purchased by Sodexo are from cage-free sources (in volume)
| ENVIRONMENT OPPORTUNITIES CREATED - Development of offers and services having a positive impact on the environment
- Participation in global initiatives to fight against climate change
- Contribution to the achievement of our customers’ environmental objectives
- Positive impact on Sodexo’s employer brand
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