FOOD SERVICES AND WORK PLACE SAFETY
Consumer illness or injury caused by technical services, consumer illness caused by food services, work-related Injury/illness of Sodexo employee or contractor.
- Risk Timeframe: Short/Medium Term
- Category: Corporate Responsibility
Impact
Ensuring the safety of consumers, clients and Sodexo employees particularly during the Covid-19 pandemic is a critical priority.
Potential illness, injury or loss of life of consumers, clients or Sodexo employees could mean:
- loss of client confidence in Sodexo;
- significant lost time due to injury and illness;
- fines and potential litigation;
- impact on Company reputation.
Examples of Mitigating Activities
- Appropriate use of Personal Protective Equipment.
- Reinforcement of existing global HSE safety policy and standards for food safety, personal hygiene and infection control.
- Creation of a Medical Advisory Council, a multi-disciplinary team that advises on measures to ensure safe procedures that adhere to all local regulations.
- Partnership with Bureau Veritas to establish the Rise Safe hygiene verification label for the health and safety services used by our clients.
- Sodexo Safety Nets – 7 measures for accident prevention.
- Employee training.
- Leadership Safety Walks.
- Incident and accident reporting.
- Quick Share process to share lessons learned from investigations.
- Global HSE Committee that reviews incidents and the effectiveness of processes on a quarterly basis.
ENVIRONMENTAL IMPACT
Adverse environmental impact from Sodexo’s activities: poor management of food waste, ineffective actions to mitigate climate change.
- Risk Timeframe: Long-term
- Category: Corporate Responsibility
Impact
- Poor food waste management could result in a loss of client and consumer confidence and a decreased ability to attract new clients.
- Ineffective climate change actions could result in Sodexo’s carbon emissions staying the same or even increasing.
Examples of Mitigating Activities
- WasteWatch global program to reduce food waste.
- Renewed partnership with WWF in FY20 focused on reducing the Company’s environmental impact and achieving its carbon reduction target.
- Connecting financing costs of the Group to action on food waste performance.
- Environmental awareness campaigns – WasteLess week.
- Founder member and participation in the International Food Waste Coalition.
- Local and responsible sourcing.
- Roll-out of plant-based recipes in units using ingredients selected for their lower environmental impact and higher nutritional value.
- Measurement and tracking of carbon footprint of Sodexo’s food purchases.
