Fiscal 2020 Universal Registration Document

5. Corporate governance

FOOD SERVICES AND WORK PLACE SAFETY

Consumer illness or injury caused by technical services, consumer illness caused by food services, work-related Injury/illness of Sodexo employee or contractor.

  • Risk Timeframe: Short/Medium Term
  • Category: Corporate Responsibility
Impact

Ensuring the safety of consumers, clients and Sodexo employees particularly during the Covid-19 pandemic is a critical priority.

Potential illness, injury or loss of life of consumers, clients or Sodexo employees could mean:

  • loss of client confidence in Sodexo;
  • significant lost time due to injury and illness;
  • fines and potential litigation;
  • impact on Company reputation.
Examples of Mitigating Activities
  • Appropriate use of Personal Protective Equipment.
  • Reinforcement of existing global HSE safety policy and standards for food safety, personal hygiene and infection control.
  • Creation of a Medical Advisory Council, a multi-disciplinary team that advises on measures to ensure safe procedures that adhere to all local regulations.
  • Partnership with Bureau Veritas to establish the Rise Safe hygiene verification label for the health and safety services used by our clients.
  • Sodexo Safety Nets – 7 measures for accident prevention.
  • Employee training.
  • Leadership Safety Walks.
  • Incident and accident reporting.
  • Quick Share process to share lessons learned from investigations.
  • Global HSE Committee that reviews incidents and the effectiveness of processes on a quarterly basis.
ENVIRONMENTAL IMPACT

Adverse environmental impact from Sodexo’s activities: poor management of food waste, ineffective actions to mitigate climate change.

  • Risk Timeframe: Long-term
  • Category: Corporate Responsibility
Impact
  • Poor food waste management could result in a loss of client and consumer confidence and a decreased ability to attract new clients.
  • Ineffective climate change actions could result in Sodexo’s carbon emissions staying the same or even increasing.
Examples of Mitigating Activities
  • WasteWatch global program to reduce food waste.
  • Renewed partnership with WWF in FY20 focused on reducing the Company’s environmental impact and achieving its carbon reduction target.
  • Connecting financing costs of the Group to action on food waste performance.
  • Environmental awareness campaigns – WasteLess week.
  • Founder member and participation in the International Food Waste Coalition.
  • Local and responsible sourcing.
  • Roll-out of plant-based recipes in units using ingredients selected for their lower environmental impact and higher nutritional value.
  • Measurement and tracking of carbon footprint of Sodexo’s food purchases.