Fiscal 2020 Universal Registration Document

1. Integrated report

Personal & Home Services

Sodexo offers a range of Personal & Home Services that respond to demographic trends and contemporary lifestyles.

Present at each key stage of life, the Group operates in three areas: Childcare services, designed to take care of the youngest children while making life easier for parents; Concierge services, to enhance the development and well-being of our clients’ employees; Home care services, to make life easier for seniors and adults who want to maintain their independence while enjoying the comfort of their home.

CHILDCARE

 In France, Germany and Spain, Sodexo off ers childcare solutions, whether pre-school or not, optimal alternatives to traditional childcare facilities, with working hours adapted to the needs of working parents. Thanks to genuine educational expertise, these services off er children a variety of activities that reveal and stimulate their potential, and provide parents with the conditions for a fulfilling parenthood balancing between personal and professional life.

CONCIERGE SERVICES

 Accelerated by the changes of work life habits, companies are looking for partners that bring the physical and virtual space together so their employees can connect, collaborate and perform at the highest level. With Circles concierge services, Sodexo enhances the quality of life of consumers while improving the organization’s productivity, performance and brand reputation.

HOMECARE

 Whether an aging senior, a patient requiring skilled hospital care or a person with a disability or illness, people want to stay at home as long as possible. Sodexo off ers customized services across the care continuum, from homemaker-companion services such as preparing balanced meals and helping with errands, to highly skilled care provided by therapists, nurses, and doctors. These care and support services are delivered in North America, France, Ireland, the United Kingdom, Brazil, Norway, Singapore and China.