Fiscal 2020 Universal Registration Document

1. Integrated report

Sharing a common vision

To carry out its mission, Sodexo relies on strong relationships with all of its stakeholders. In 2019, in collaboration with Business for Social Responsibility(1), a new materiality study was conducted to identify and prioritize the key corporate responsibility issues and their impacts. This study was carried out in consultation with internal and external stakeholders, taking into account the evolution of contemporary issues – social, societal and environmental – as well as the evolution of the market and various expectations.

The consultations and analyses with employees, management team members , suppliers, clients, NGO partners, investors and ratings agencies enabled the quantitative and qualitative assessment of the issues identified upstream by Sodexo teams. The 30 issues, clearly defined and ranked by importance, were integrated into and enrich the Better Tomorrow 2025 corporate responsibility roadmap.

 


Fundamentals

  • Data Privacy and Protection
    • Importance for stakeholders : High
    • Importance for Sodexo : High
  • Governance
    • Importance for stakeholders : Very high
    • Importance for Sodexo : High
  • Technology
    • Importance for stakeholders : High
    • Importance for Sodexo : Very high
  • Disclosure and Transparency
    • Importance for stakeholders : Critical
    • Importance for Sodexo : Very high
  • Business Integrity 
    • Importance for stakeholders : Critical
    • Importance for Sodexo : Critical

Individuals

  • Wellness Solutions
    • Importance for stakeholders : High
    • Importance for Sodexo : High
  • Stakeholder Collaboration
    • Importance for stakeholders : High
    • Importance for Sodexo : High
  • Supply Chain Labor Practices
    • Importance for stakeholders : Critical
    • Importance for Sodexo : High
  • Fundamental Rights at Work
    • Importance for stakeholders : Critical
    • Importance for Sodexo : High
  • Women Empowerment 
    • Importance for stakeholders : Very high
    • Importance for Sodexo : Very high
  • Employee Well-being and Engagement
    • Importance for stakeholders : High
    • Importance for Sodexo : Very high
  • Employee Training and Development
    • Importance for stakeholders : High
    • Importance for Sodexo : Very high
  • Talent Attraction and Retention
    • Importance for stakeholders : High
    • Importance for Sodexo : Very high
  • Respect for Human Rights 
    • Importance for stakeholders : Critical
    • Importance for Sodexo : Very high
  • Healthy and Sustainable Eating
    • Importance for stakeholders : Critical
    • Importance for Sodexo : Très fort
  • Occupational Health and Safety
    • Importance for stakeholders : Critical
    • Importance for Sodexo : Very high
  • Food Quality and Safety
    • Importance for stakeholders : Critical
    • Importance for Sodexo : Critical

Communities

  • Hunger and Malnutrition
    • Importance for stakeholders : High
    • Importance for Sodexo : High
  • Diversity and Inclusion 
    • Importance for stakeholders : Very high
    • Importance for Sodexo : Very high
  • Local Socio-economic Impact
    • Importance for stakeholders : Very high
    • Importance for Sodexo : Very high

Environment

  • Antimicrobial Resistance
    • Importance for stakeholders : High
    • Importance for Sodexo : High
  • Animal Welfare
    • Importance for stakeholders : High
    • Importance pour Sodexo : High
  • Energy
    • HighImportance for stakeholders : High
    • Importance for Sodexo : High
  • Water and Effluents
    • Importance for stakeholders : Very high
    • Importance for Sodexo : High
  • Supply Chain Environmental Impact
    • Importance for stakeholders : Critical
    • Importance for Sodexo : High
  • Packaging and Non-organic Waste
    • Importance for stakeholders : Critical
    • Importance for Sodexo : High
  • Food Resource Security
    • Importance for stakeholders : High
    • Importance for Sodexo : Very high
  • Climate Mitigation, Resilience and GHG(2) emissions
    • Importance for stakeholders : Critical
    • Importance for Sodexo : Critical
  • Food Waste
    • Importance for stakeholders : Critical
    • Importance for Sodexo : Critical

[1] Business for Social Responsibility is a non-profit organization that has been developing sustainable business strategies and solutions through consulting, research, and cross-sector collaboration for 25 years.

[2] GHG: greenhouse gas.

For more information, see Chapter 2 and the dedicated page on sodexo.com.