1. Integrated report
Non-financial performance Fiscal 2020Non-financial performance
Fiscal 2020
Everywhere, Sodexo teams are fully mobilized to ensure the health and safety of all and pursue the Better Tomorrow 2025 corporate responsibility roadmap to contribute to a better future.
During Fiscal 2020 , Sodexo faced an unprecedented decline in business in the second half of the year due to the Covid-19 pandemic, significantly impacting its non-financial performance and the company’s workforce.
Disclosure and transparency
Sodexo is convinced that clear, comparable and accessible information on its financial and non-financial performance, enables all of its stakeholders to make informed decisions. Since Sodexo’s creation, our financial, social, societal and environmental performance has been publicly disclosed in the Universal Registration Document. To ensure transparency, the information and indicators have been audited by an independent third party for each of the past nine years.
1. IMPROVE THE QUALITY OF LIFE OF OUR EMPLOYEES, SAFELY
EVOLUTION OF WORKFORCE BY GEOGRAPHIC AREA
Fiscal 2016 : 425,5994 (Asia-Pacific Latin America, Middle East and Africa)(Europe) (North America)
Fiscal 2017 : 427,268 (Asia-Pacific Latin America, Middle East and Africa)(Europe) (North America)
Fiscal 2018 : 460,663 (Asia-Pacific Latin America, Middle East and Africa) (Europe) (North America)
Fiscal 2019 : 470,237 (Asia-Pacific Latin America, Middle East and Africa)(Europe) (North America)
Fiscal 2020 :422,712 (Asia-Pacific Latin America, Middle East and Africa)(Europe) (North America)
BETTER TOMORROW 2025 OBJECTIVE
80% employee engagement rate
80.1%
employee engagement rate [1]83.1%
employee retention rate
89.2%
site managers retention rate
0.77
lost time injury rate
8.8 heures
of training o n average provided annually per employee (excluding Germany)
INTERNAL PROMOTION RATES BY CATEGORY
5.8%
for Off-site managers
7.3%
for On-site managers
(1) 2020 employee engagement survey sent to 328,547 Sodexo employees of whom 59% responded.
2. ENSURE A DIVERSE WORKFORCE AND INCLUSIVE CULTURE THAT REFLECTS AND ENRICHES THE COMMUNITIES WE SERVE
BETTER TOMORROW 2025 OBJECTIVE
100 % of our employees work in countries that have gender balance in their management populations
46%
of our employees work in countries that have gender balance in their management
93.5%
of the workforce works in countries with a non-discrimination policy that includes sexual orientation and gender identity
WORKFORCE BY GENDER AND BY CATEGORY
(as of August 31, 2020)
