Fiscal 2020 Universal Registration Document

Non-financial performance Fiscal 2020

1. Integrated report

Non-financial performance Fiscal 2020

Non-financial performance
Fiscal 2020

Everywhere, Sodexo teams are fully mobilized to ensure the health and safety of all and pursue the Better Tomorrow 2025 corporate responsibility roadmap to contribute to a better future. 

During Fiscal 2020 , Sodexo faced an unprecedented decline in business in the second half of the year due to the Covid-19 pandemic, significantly impacting its non-financial performance and the company’s workforce. 

Disclosure and transparency

Sodexo is convinced that clear, comparable and accessible information on its financial and non-financial performance, enables all of its stakeholders to make informed decisions. Since Sodexo’s creation, our financial, social, societal and environmental performance has been publicly disclosed in the Universal Registration Document. To ensure transparency, the information and indicators have been audited by an independent third party for each of the past nine years.

1. IMPROVE THE QUALITY OF LIFE OF OUR EMPLOYEES, SAFELY

EVOLUTION OF WORKFORCE BY GEOGRAPHIC AREA

Fiscal 2016 : 425,5994 (Asia-Pacific Latin America, Middle East and Africa)(Europe) (North America)

Fiscal 2017 : 427,268 (Asia-Pacific Latin America, Middle East and Africa)(Europe) (North America)

Fiscal 2018 : 460,663 (Asia-Pacific Latin America, Middle East and Africa) (Europe) (North America)

Fiscal 2019 : 470,237 (Asia-Pacific Latin America, Middle East and Africa)(Europe) (North America)

Fiscal 2020 :422,712 (Asia-Pacific Latin America, Middle East and Africa)(Europe) (North America)

BETTER TOMORROW 2025 OBJECTIVE

80% employee engagement rate

80.1%

employee engagement rate  [1]

83.1%

employee retention rate

89.2%

site managers retention rate

0.77

lost time injury rate

8.8 heures

of training o n average provided annually per employee (excluding Germany)


INTERNAL PROMOTION RATES BY CATEGORY

5.8%

for Off-site managers

7.3%

for On-site managers


(1) 2020 employee engagement survey sent to 328,547 Sodexo employees of whom 59% responded.


2. ENSURE A DIVERSE WORKFORCE AND INCLUSIVE CULTURE THAT REFLECTS AND ENRICHES THE COMMUNITIES WE SERVE

BETTER TOMORROW 2025 OBJECTIVE

100 % of our employees work in countries that have gender balance in their management populations

46%

of our employees work in countries that have gender balance in their management

93.5%

of the workforce works in countries with a non-discrimination policy that includes sexual orientation and gender identity

WORKFORCE BY GENDER AND BY CATEGORY
(as of August 31, 2020)

Conseil d'Administration hors administrateurs représentant les salariés, 10 personnes: 40% d'hommes , 60% de femmes

Comité Exécutif au 01/10/2020, 19 personnes: 68% d'hommes , 32% de femmes

Management, 49 296 personnes: 56% d'hommes , 44% de femmes

Employés, 422 712 personnes: 45% d'hommes , 55% de femmes