Fiscal 2020 Universal Registration Document

1. Integrated report

Our mission

Improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate.

Our values

SERVICE SPIRIT

TEAM SPIRIT

SPIRIT OF PROGRESS

This mission and these values are embodied daily through the commitment of our 420,000 employees, operating in our 3 business activities in 64 countries.

The Super Bowl and the commitment of my entire team to making it a successful experience is something I will never forget. But after that, we took on another role: helping the most vulnerable among us.»

DAYANNY DE LA CRUZ,
CENTERPLATE(1) EXECUTIVE CHEF

AT HARD ROCK STADIUM IN MIAMI, ON-SITE SERVICES (UNITED STATES)

— The first female Head Chef to have managed the kitchens of the Super Bowl, in February 2020, Dayanny De La Cruz and a team of 100+ chefs introduced 65,000+ fans to the tastes of regional South Florida cuisine. In addition to the many products from local suppliers, the offering included vegetarian dishes, including the ImpossibleTM Burger. With increasingly personalized services and major initiatives to phase out single-use plastic, such as replacing cups and bottles with aluminum, fans of one of the most famous sporting events in the world were offered a diverse, sustainable and unforgettable experience

— Since March 2020, faced with Covid-19-related event cancellations, the Chef and her team redirected their efforts to produce nearly 10,000 meals a day for homebound senior citizens, working in close collaboration with Miami-Dade County and DeliverLean. They also partnered with the Miami Dolphins Foundation to produce boxed meals for local schools, shelters and missions. As of August 31, more than 1 million meals had been distributed among the different programs.

Centerplate, part of Sodexo since 2017, specializes in food and hospitality services at sports facilities, convention centers and cultural venues in North America.