| REVENUES BY REGION (in millions of euro) | H2 FY 2020 | H2 FY 2019 | RESTATED ORGANIC GROWTH |
|---|---|---|---|
| North America | North America H2 FY 2020 860 | North America H2 FY 2019 1,693 | North America RESTATED ORGANIC GROWTH - 48.5% |
| Europe | Europe H2 FY 2020 1,920 | Europe H2 FY 2019 2,715 | Europe RESTATED ORGANIC GROWTH - 31.6% |
| Asia-Pacific, Latam, Middle East and Africa | Asia-Pacific, Latam, Middle East and Africa H2 FY 2020 1,299 | Asia-Pacific, Latam, Middle East and Africa H2 FY 2019 1,524 | Asia-Pacific, Latam, Middle East and Africa RESTATED ORGANIC GROWTH - 3.4% |
| BUSINESS & ADMINISTRATIONS TOTAL | BUSINESS & ADMINISTRATIONS TOTAL H2 FY 2020 4,079 | BUSINESS & ADMINISTRATIONS TOTAL H2 FY 2019 5,932 | BUSINESS & ADMINISTRATIONS TOTAL RESTATED ORGANIC GROWTH - 29.2% |
Second half organic growth in North America was -48.5%. The region was particularly impacted by a very severe decline in Sports & Leisure due to the closure of stadiums, convention centers and museums from March. Energy & Resources was also impacted by the closing down of many production sites due to the sharp fall in energy prices. Corporate Services was more resilient due to the share of FM services and blue-collar consumers who did not stop working during lockdown. Government & Agencies was also resilient as the military bases remained active throughout the crisis, requiring more services.
In Europe, second half revenues were down -31.6% organically, driven by the significant decline in Sports & Leisure and, to a lesser extent, Corporate Services, which have started to see a progressive return to work from May. The Government & Agencies and Energy & Resources segments were very resilient boosted by solid FM activity.
In Asia-Pacific, Latam, Middle East and Africa organic revenue growth was -3.4%. Corporate Services activity was down due to the spreading of the pandemic progressively into Latin America and India. Activity in China was back to growth on a monthly basis by the end of the second half. Energy & Resources benefited from strong cross selling of FM services and in particular cleaning and disinfection services to protect consumers from the pandemic, particularly in the mining sector, where sites remained open throughout the period.
Healthcare & Seniors
REVENUES BY REGION | FY 2020 | FY 2019 | RESTATED ORGANIC GROWTH |
|---|---|---|---|
| North America | North America FY 2020 2,950 | North America FY 2019 3,211 | North America RESTATED ORGANIC GROWTH - 9.7% |
| Europe | EuropeFY 2020 1,579 | EuropeFY 2019 1,678 | Europe RESTATED ORGANIC GROWTH - 1.7% |
| Asia-Pacific, Latam, Middle East and Africa | Asia-Pacific, Latam, Middle East and Africa FY 2020 286 | Asia-Pacific, Latam, Middle East and Africa FY 2019 321 | Asia-Pacific, Latam, Middle East and Africa RESTATED ORGANIC GROWTH + 1.8% |
| HEALTHCARE & SENIORS TOTAL | HEALTHCARE & SENIORS TOTAL FY 2020 4,815 | HEALTHCARE & SENIORS TOTAL FY 2019 5,210 | HEALTHCARE & SENIORS TOTAL RESTATED ORGANIC GROWTH - 6.6% |
Healthcare & Seniors revenues amounted to 4.8 billion euro, down -6.6% organically. The first half was down -2% due to some significant contract losses and a large contract exit. In the second half, the lower level of elective surgery and retail sales in hospitals and one further major contract exit led to a decline of -11.1%, even though Senior revenues were more or less stable.
| REVENUES BY REGION (in millions of euro) | H2 FY 2020 | H2 FY 2019 | |
|---|---|---|---|
| North America | North America H2 FY 2020 1,394 | North America H2 FY 2019 1,639 | North America - 14.6% |
| Europe | Europe H2 FY 2020 760 | Europe H2 FY 2019 842 | Europe - 3.9% |
| Asia-Pacific, Latam, Middle East and Africa | Asia-Pacific, Latam, Middle East and Africa H2 FY 2020 122 | Asia-Pacific, Latam, Middle East and Africa H2 FY 2019 177 | Asia-Pacific, Latam, Middle East and Africa - 9.4% |
| HEALTHCARE & SENIORS TOTAL | HEALTHCARE & SENIORS TOTAL H2 FY 2020 2,276 | HEALTHCARE & SENIORS TOTAL H2 FY 2019 2,658 | HEALTHCARE & SENIORS TOTAL - 11.1% |
In North America, second half organic growth was -14.6%, impacted by lower elective surgery and retail sales in hospitals and some contract losses and exits, including a new contract exit in the fourth quarter. Seniors activity was stable.
In Europe, organic growth was more resilient, down -3.9%. Food services were down significantly and showed no signs of recovery during the period. However, growth came back in the fourth quarter, due to solid cross-selling of new Covid-related hygiene services and a large contract for the Rapid Testing Centers in the UK. Seniors activity was resilient in both quarters and improving in July and August.
In Asia-Pacific, Latam, Middle East and Africa, organic revenue growth was -9.4%, deteriorating throughout the second half, as the pandemic spread in Latin America and India.
