Fiscal 2020 Universal Registration Document

2. Management report

sold off or given to NGOs. Staff costs were reduced as quickly as possible, using Government furlough schemes where available. Where there was no alternative, staff  were transferred into different segments or let go;

  • in Healthcare & Seniors, the reduction in underlying operating profi t was -14.4%. The margin fell -50 bps to 6.1%. While the first half margins were stable, the second half margins were down 100 bps, due to a fl ow-through of 12.3%. The relative resilience in Healthcare & Seniors margins reflects the exit of underperforming contracts and strict cost management during the crisis;
  • in Education, underlying operating profit fell by -65.7% and the margin by -290 bps. The first half margin was down 60 bps due to strikes, and increased health benefit cost increases. The flow-through of the Covid-related decline in revenues in the second half was 15.5%, thanks to strong and early action on staff costs, with the immediate termination of all hourly labor and temporary staff , particularly in North America,  the use of all furlough schemes where available and some redundancies.

In Benefits & Rewards Services, underlying operating profi t was down -26.9%, or -16.6% excluding currency impacts. At 26.2%, the margin was down -480 bps and -300 bps excluding the currency mix effect of the weakness in the Brazilian real. In the first half, the margin had started to recover strongly in the first half, as digital investments had started to plateau, and costs were being managed very strictly. The second half margin was impacted very significantly due to the lower merchant revenues generally due to the closure of restaurants, and the very competitive environment and falling interest rates in Brazil. As reimbursement was lower the float grew during the period.


2.1.2.5 Group net profit

Other operating income and expenses amounted to 503 million euro compared to 141 million euro in the previous year.

As part of the rigorous measures implemented during the sanitary crisis, the Group has taken pro active actions in anticipation of the end of government support programs in several countries, to reinforce its agility to adapt to the new business environment and to seize the related market opportunities. As a result, restructuring costs were increased substantially in the second half to 158 million euro, to reach a total of 191 million euro for the year, versus 46 million euro in the previous year.

Additionally, given the deterioration in the short and mid-term performance of some assets due to Covid-19, impairment of acquired intangible assets, goodwill and non-current assets in the second half were 249 million euro, principally linked to assets in the Sports & Leisure and Education segments.


(in millions of euro)H1S2FISCAL 2020
FISCAL 2019
UNDERLYING OPERATING PROFIT
UNDERLYING OPERATING PROFIT

H1

685

UNDERLYING OPERATING PROFIT

S2

(116)

UNDERLYING OPERATING PROFIT

FISCAL 2020


569

UNDERLYING OPERATING PROFIT

FISCAL 2019


1 200

OTHER OPERATING INCOME
OTHER OPERATING INCOME

H1

5

OTHER OPERATING INCOME

S2

2

OTHER OPERATING INCOME

FISCAL 2020


7

OTHER OPERATING INCOME

FISCAL 2019


11

Gains related to consolidation scope changes

Gains related to consolidation scope changes


H1

2

Gains related to consolidation scope changes


S2

 

Gains related to consolidation scope changes


FISCAL 2020


2

Gains related to consolidation scope changes


FISCAL 2019


9

Gains on changes of post-employment benefits

Gains on changes of post-employment benefits


H1

4

Gains on changes of post-employment benefits


S2

(2)

Gains on changes of post-employment benefits


FISCAL 2020


2

Gains on changes of post-employment benefits


FISCAL 2019


1

Other

Other


H1

-

Other


S2

3

Other


FISCAL 2020


3

Other


FISCAL 2019


1

OTHER OPERATING EXPENSESOTHER OPERATING EXPENSES

H1

(71)

OTHER OPERATING EXPENSES

S2

(439)

OTHER OPERATING EXPENSES

FISCAL 2020


(510)

OTHER OPERATING EXPENSES

FISCAL 2019


(152)

Restructuring and rationalization costs

Restructuring and rationalization costs


H1

(33)

Restructuring and rationalization costs


S2

(158)

Restructuring and rationalization costs


FISCAL 2020


(191)

Restructuring and rationalization costs


FISCAL 2019


(46)

Acquisition-related costs

Acquisition-related costs


H1

(5)

Acquisition-related costs


S2

(4)

Acquisition-related costs


FISCAL 2020


(9)

Acquisition-related costs


FISCAL 2019


(11)

Losses related to consolidation scope changes

Losses related to consolidation scope changes


H1

(1)

Losses related to consolidation scope changes


S2

(13)

Losses related to consolidation scope changes


FISCAL 2020


(14)

Losses related to consolidation scope changes


FISCAL 2019


-

Losses on changes of post-employment benefits

Losses on changes of post-employment benefits


H1

(2)

Losses on changes of post-employment benefits


S2

(2)

Losses on changes of post-employment benefits


FISCAL 2020


(4)

Losses on changes of post-employment benefits


FISCAL 2019


(4)

Amortization of acquired intangible assets and impairment of goodwill and non-current assets

Amortization of acquired intangible assets and impairment of goodwill and non-current assets


H1

(20)

Amortization of acquired intangible assets and impairment of goodwill and non-current assets


S2

(253)

Amortization of acquired intangible assets and impairment of goodwill and non-current assets


FISCAL 2020


(273)

Amortization of acquired intangible assets and impairment of goodwill and non-current assets


FISCAL 2019


(85)

Other

Other


H1

(11)

Other


S2

(8)

Other


FISCAL 2020


(19)

Other


FISCAL 2019


(6)

OTHER OPERATING INCOME AND EXPENSES
OTHER OPERATING INCOME AND EXPENSES

H1

(66)

OTHER OPERATING INCOME AND EXPENSES

S2

(437)

OTHER OPERATING INCOME AND EXPENSES

FISCAL 2020


(503)

OTHER OPERATING INCOME AND EXPENSES

FISCAL 2019


(141)

OPERATING PROFIT
OPERATING PROFIT

H1

619

OPERATING PROFIT

S2

(553)

OPERATING PROFIT

FISCAL 2020


65

OPERATING PROFIT

FISCAL 2019


1,059


As a result, the Operating Profit was 65 million euro compared to 1,059 million euro in the previous year.

Net financial expenses for the year rose to 291 million euro compared to 100 million euro in the previous year. The increase is principally due to  150 million euro make-whole for the reimbursement of the 1.4 billion euro USPP in the fourth quarter, first implementation of IFRS 16 for a total of 25 million euro in the year, a decline in interest income due to lower rates and some currency fluctuations. As a result of the two bond issues in euro in April and July (raising 2.5 billion euro) and the USPP reimbursement, the blended cost of debt at year end was 1.6% against 2.6% at the end of Fiscal 2019, and the average debt maturity is 5.7 years.