Fiscal 2020 Universal Registration Document

1. Integrated report

I am happy to be part of a dynamic and caring company where relationships are characterized by goodwill and we are given the resources to fully reassure parents about the care and development of their children. »

CAROLINE HOUSSIAUX,
CHILDCARE(2) DIRECTOR 

IN STAINS, PERSONAL & HOME SERVICES (FRANCE)

— Caroline believes in her mission to reveal everyone’s potential, to contribute to the development of the children entrusted to her care and the professionals on her team, whose methods and skills are continuously enriched, and to reassure parents. Recognizing that team spirit is central to effective performance, she fosters an environment conducive to camaraderie and sharing between families and childcare providers. With the active support of regional teams and support services, and aligned with Sodexo’s values, she offers parents availability, flexibility and services adapted to their changing expectations.

— Through the strong service spirit common to all hospital nurseries, she and her team have remained active during confinement due to the pandemic, supporting healthcare providers and ensuring continued care for the children.

With the Crèche Attitude network of 300 owned childcare centers and more than 1,200 partner nurseries, Sodexo is one of the leaders in the French childcare facilities sector.

Continuous process improvement and smart incorporation of technology are essential to deliver value to all stakeholders. This is what Sodexo does, by integrating a wide range of skills, different cultures and ways of thinking, framed by ethics and respect, which allows each one of us to develop our own potential. »

Juan APONTE,
MARKET ANALYTICS MANAGER 

BENEFITS & REWARDS SERVICES (MEXICO)

— In Mexico as elsewhere, Sodexo’s teams share strong common values. By offering innovative solutions to daily challenges, within a committed and enthusiastic team, Juan is proud to put his skills at the service of clients, consumers and affiliate partners 

— Faced with the health emergency, Juan and his colleagues developed “Sodexo Consumer Assist”, a platform to provide medical assistance to over 12,000 Sodexo electronic wallet consumers. The program identifies and helps those with Covid-19 symptoms and provides information and advice on seeking appropriate medical attention.