Because people work better when they work in a professionally fulfilling, stable and secure environment, Sodexo ensures that its employees are the first to benefit from its mission to improve Quality of Life and is committed to improving their well-being.
The Group’s organizational model ensures the quality and continuity of service while remaining attentive to the expectations of its employees, in accordance with local legislation. Part-time work and use of fixed-term contracts provide the flexibility for business needs.
Around the world, Sodexo promotes work flexibility for its employees, taking into account their lifestyle and ways of working. Where possible, the Group facilitates a good work-life balance, which leads to better individual performance. By being committed and effective, Sodexo employees are better able to deliver quality service to clients and consumers.
| FISCAL 2020
|
FISCAL 2019
|
|
|---|---|---|
| % Workforce working part-time
|
% Workforce working part-time FISCAL 2020 27.0% |
% Workforce working part-time FISCAL 2019 28.4% |
The percentage of part-time employees decreased mainly due to the closure of most sites in the Sports & Leisure segment.
Health and safety are critical for any organization. As an employer of over 420,000 people who operate in diverse environments with their own specifi c characteristics and risks, Sodexo is especially concerned by this imperative.
We are convinced that accidents can be prevented, and we are committed to a “Zero Harm” vision. We believe that the best way to achieve this is to create a strong health and safety culture supported by the required processes, systems and tools to manage health and safety risks. Sodexo’s global Health and Safety Policy guides its actions in this area by defining minimum standards for each business entity and is based on OHSAS 18001.
Despite the challenges of Covid during the past year, Sodexo has continued to improve its health and safety performance and standards, including through the creation of a Medical Advisory Council. The Council provides technical guidance and review of the health and safety protocols for our evolving services, especially those related to Covid-19, bringing the necessary confidence to clients and employees to continue or resume their activities. The Council also discusses ways in which Sodexo can interact with populations to encourage compliance with protective measures. Finally, it provides the latest information to ensure rapid adoption of best practices in line with local requirements.
The Council functions as a governance body and is composed of experts from around the world in epidemiology, general medicine, nutrition, occupational and behavioral health, as well as pandemic planning and management.
| FISCAL 2020
|
FISCAL 2019
|
|
|---|---|---|
| % of Group revenues of countries having one or more OHSAS 18001 or ISO 4500 ☑ | % of Group revenues of countries having one or more OHSAS 18001 or ISO 4500 ☑ FISCAL 2020 86.6% |
% of Group revenues of countries having one or more OHSAS 18001 or ISO 4500 ☑ FISCAL 2019 88.4% |
| Number of work related accidents requiring leave ☑ | Number of work related accidents requiring leave ☑ FISCAL 2020 2,502 |
Number of work related accidents requiring leave ☑ FISCAL 2019 3,426 |
| Average number of work day absences per employee due to work-related accident or illness and non-work-related accident or illness
|
Average number of work day absences per employee due to work-related accident or illness and non-work-related accident or illness FISCAL 2020 11.0 |
Average number of work day absences per employee due to work-related accident or illness and non-work-related accident or illness FISCAL 2019 8.3 |
| LTIR
|
LTIR FISCAL 2020 0.77 |
LTIR FISCAL 2019 0.86 |
| Best performance: LTIR for the Energy & Resources segment
|
Best performance: LTIR for the Energy & Resources segment FISCAL 2020 0.16 |
Best performance: LTIR for the Energy & Resources segment FISCAL 2019 0.10 |
| % LTIR reduction
|
% LTIR reduction FISCAL 2020 11.1% |
% LTIR reduction FISCAL 2019 11.1% |
| % of Group revenues of countries employing environmental experts
|
% of Group revenues of countries employing environmental experts FISCAL 2020 98.3% |
% of Group revenues of countries employing environmental experts FISCAL 2019 97.6% |
Sodexo’s LTIR is the frequency of accidents per 200,000 hours worked. 200,000 hours worked is a proxy for 100 full time equivalent employees working for a full year.
Fiscal year 2020 LTIR is a composite of work-related lost time safety (injury) cases and work-related lost time health (illness) cases: Fiscal year 2019 LTIR only included lost time safety (injury) cases as lost time health (illness) case data was not available for all global reporting entities.
LTIR for Fiscal year 2020 has been adjusted to remove all furlough (temporary leave) payroll hours related to Covid-19.
LTIR reduction of 11.1% includes lost time health cases. This corresponds to a 12.1% annualized reduction over the last 5 years. Excluding lost time health cases, the Fiscal year 2020 LTIR reduction (lost time safety cases only) was 18.5%.
