2.2.6 Our commitments as a service provider(1)
2.2.6.1 Provide and encourage our consumers to access healthy lifestyle choices
BETTER TOMORROW 2025 OBJECTIVE
100 % of our consumers are offered healthy lifestyle options every day
We serve 100 million consumers every day and are fully aware of the importance to understand and meet their specific needs as well as their longer-term aspirations by providing a healthy, sustainable and personalized offer.
We believe that providing and promoting healthy lifestyle choices, which improve the quality of life for millions of people, is as much an opportunity as it is an obligation.
Because our food choices influence our health and have a decisive impact on our environment, but also on the lives of all those who grow, produce and prepare what we eat, we strive to anchor quality and responsibility at the heart of our catering offer. Every day, our chefs and dieticians work together to create tasty recipes that meet consumers’ nutritional needs and respect the environment.
With “Mindful by Sodexo”, our quality label, consumers can be assured of the transparency of the ingredients and the nutritional and taste quality of the meals, and thus make informed choices in accordance with their health and well-being objective.
| FISCAL 2020 | FISCAL 2019 | CHANGE | |
|---|---|---|---|
% of On-site Services revenues of countries having a system to ensure that employees with food service responsibilities are trained in compliance with local laws and regulations and Global Food Safety and Hygiene Policy | % of On-site Services revenues of countries having a system to ensure that employees with food service responsibilities are trained in compliance with local laws and regulations and Global Food Safety and Hygiene Policy FISCAL 202096.0% | % of On-site Services revenues of countries having a system to ensure that employees with food service responsibilities are trained in compliance with local laws and regulations and Global Food Safety and Hygiene Policy FISCAL 201995.8% | % of On-site Services revenues of countries having a system to ensure that employees with food service responsibilities are trained in compliance with local laws and regulations and Global Food Safety and Hygiene Policy CHANGE+ 0.2 pt |
| % of Group revenues of countries having one or more ISO 9001 certification | % of Group revenues of countries having one or more ISO 9001 certification FISCAL 2020 94.5% | % of Group revenues of countries having one or more ISO 9001 certification FISCAL 2019 94.3% | % of Group revenues of countries having one or more ISO 9001 certification CHANGE + 0.2 pt |
| % of On-site Services revenues of countries providing Health and Wellness Services including physical wellness services | % of On-site Services revenues of countries providing Health and Wellness Services including physical wellness services FISCAL 2020 87.7% | % of On-site Services revenues of countries providing Health and Wellness Services including physical wellness services FISCAL 2019 83.3% | % of On-site Services revenues of countries providing Health and Wellness Services including physical wellness services CHANGE + 4.4 pts |
Number of registered dietitians employed by Sodexo | Number of registered dietitians employed by Sodexo FISCAL 20205,787 | Number of registered dietitians employed by Sodexo FISCAL 20195,138 | Number of registered dietitians employed by Sodexo CHANGE+ 12.6% |
The number of dietitians employed by Sodexo has increased significantly, due to increases in Brazil, France and Chile, reflecting the Group’s commitment to provide healthy and sustainable food, developed with experts in the field, even more in the context of the current health crisis.
2.2.6.2 Promote local development, fair, inclusive and sustainable business practices
BETTER TOMORROW 2025 OBJECTIVE
10 billion euro of our business value will benefit SMEs
Convinced of its mission to deliver quality of life, Sodexo has, since its founding, contributed to the economic and social development of the communities, regions and countries in which the Group operates.
We ensure that our activities have a positive impact on the quality of life within local communities. This is why we engage with them, develop strong and mutually beneficial relationships, and strive to extend the virtuous circle created by our solutions to our entire ecosystem .
Our Partner Inclusion Program was created to encourage the economic development of local businesses around the world. Wherever we are present, we support Small and Medium Enterprises, favor suppliers from minorities and favor companies with inclusive recruitment, which promote diversity within their teams.