| REVENUES BY REGION (in millions of euro) |
FY 2021 | FY 2020 | ORGANIC GROWTH |
|---|---|---|---|
| North America | North America FY 20211,859 |
North America FY 20202,518 |
North America ORGANIC GROWTH-21.2% |
| Europe | Europe FY 20214,200 |
Europe FY 20204,904 |
Europe ORGANIC GROWTH-13.1% |
| Asia-Pacific, Latam, Middle East and Africa | Asia-Pacific, Latam, Middle East and Africa FY 20212,825 |
Asia-Pacific, Latam, Middle East and Africa FY 20202,843 |
Asia-Pacific, Latam, Middle East and Africa ORGANIC GROWTH+6.4% |
| BUSINESS & ADMINISTRATIONS TOTAL | BUSINESS & ADMINISTRATIONS TOTALFY 20218,884 | BUSINESS & ADMINISTRATIONS TOTALFY 202010,265 | BUSINESS & ADMINISTRATIONS TOTALORGANIC GROWTH-9.7% |
Fiscal 2021 Business & Administrations revenues totaled 8.9 billion euro, down -9.7% organically. This was a combination of organic decline in the first half of -26.5% and a rebound of +14.6% in the second half.
| REVENUES BY REGION (in millions of euro) |
H2 FY 2021 | H2 FY 2020 | ORGANIC GROWTH |
|---|---|---|---|
| North America | North America H2 FY 20211,031 |
North America H2 FY 2020860 |
North America ORGANIC GROWTH+25.0% |
| Europe | Europe H2 FY 20212,116 |
Europe H2 FY 20201,920 |
Europe ORGANIC GROWTH+11.0% |
| Asia-Pacific, Latam, Middle East and Africa | Asia-Pacific, Latam, Middle East and Africa H2 FY 20211,456 |
Asia-Pacific, Latam, Middle East and Africa H2 FY 20201,299 |
Asia-Pacific, Latam, Middle East and Africa ORGANIC GROWTH+12.9% |
| BUSINESS & ADMINISTRATIONS TOTAL | BUSINESS & ADMINISTRATIONS TOTALH2 FY 20214,603 | BUSINESS & ADMINISTRATIONS TOTALH2 FY 20204,079 | BUSINESS & ADMINISTRATIONS TOTALORGANIC GROWTH+14.6% |
Second half organic growth in North America was +25%, thanks to a soft comparable base, modest recovery in Corporate Services, delayed somewhat by the delta variant, and a strong rebound in the fourth quarter in the sports activities of Sports & Leisure. Government & Agencies and Energy & Resources were also up significantly during the period due to the return to normal activity and new contract startups, particularly in Energy & Resources.
In Europe, second half revenues were up +11% organically, driven by the progressive return to the office in Continental Europe after the end of the lockdowns, some recovery in the Sports & Leisure activities during the summer and in particular the sports and tourism activities. Government & Agencies activity was strong despite the impact from the loss of the Transforming Rehabilitation contract in the UK during the fourth quarter. Energy & Resources was also strong with positive net new business and strong growth with the large global accounts.
In Asia-Pacific, Latam, Middle East and Africa organic revenue growth was +12.9%. The Corporate Services segment continued to recover across all regions, even in India in the fourth quarter, as the delta variant impact subsided. Energy & Resources continued to achieve very solid growth, against a backdrop of unbroken strong double digit growth in the last two years. New business ramp-ups and strong underlying growth in Latin America more than offset some contract losses and a ramp-down in some of the Covid-related extra FM Services in the Asia-Pacific region.
| REVENUES BY REGION (in millions of euro) |
FY 2021 | FY 2020 | ORGANIC GROWTH |
|---|---|---|---|
| North America | North America FY 20212,642 |
North America FY 20202,950 |
North America ORGANIC GROWTH-4.2 % |
| Europe | Europe FY 20211,838 |
Europe FY 20201,579 |
Europe ORGANIC GROWTH+15.6 % |
| Asia-Pacific, Latam, Middle East and Africa | Asia-Pacific, Latam, Middle East and Africa FY 2021281 |
Asia-Pacific, Latam, Middle East and Africa FY 2020286 |
Asia-Pacific, Latam, Middle East and Africa ORGANIC GROWTH+8.7 % |
| HEALTHCARE & SENIORS TOTAL | HEALTHCARE & SENIORS TOTALFY 20214,762 | HEALTHCARE & SENIORS TOTALFY 20204,815 | HEALTHCARE & SENIORS TOTALORGANIC GROWTH+ 3.1 % |
Healthcare & Seniors revenues amounted to 4.8 billion euro, up +3.1% organically. The first half was down -2.1% due to some significant contract losses and a large contract exit. In the second half, organic growth was +8.7%, particularly boosted by the contribution of the Rapid Testing Centres contract in the UK.
