Fiscal 2021 Universal Registration Document

1. Integrated Report

Mission & values

Our mission

Improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate.

Our values

  • SERVICE
    SPIRIT
  • TEAMSPIRIT
  • SPIRIT OF PROGRESS

This mission and these values are embodied daily through the commitment of our 412,000 employees, operating in our 3 business activities in 56 countries.

Most patients come to hospitals feeling nervous or worried. It’s our duty to make their stay as comfortable and pleasant as possible. They can count on us for creating tasty and nutritious meals and being by their side as they heal.

David Moorhouse

Head Chef Healthcare
Nuffield Health Hospital,
Sodexo UK & Ireland,
On-site Services

- At Nuffield Health Hospital in Leeds, David Moorhouse leads a team of 20 employees that make it their purpose to ensure the comfort and well-being of the scores of patients they serve every day. Each and every meal is made fresh and in-house, and the menu changes regularly to feature seasonal and regional specialities. David takes inspiration from different UK regions and abroad to elaborate the perfect meal. Using his 25 years of experience, he brings flavors and ingredients that delight patients and provide comfort during their stay. He is also proud of the daily commitment and focus of his  team, being the first UK site to implement WasteWatch to limit food waste in the kitchen, reduced by 27% in just 10 months.

- David knows that communication and teamwork are key to achieving success and ensuring safety. To deliver exceptional service, David and his team have regular visits with patients and work closely with the Nuffield Health team and doctors to truly improve the patient journey through the culinary experience. To encourage vocations and the sharing of expertise, the team welcomes young apprentices to come and explore a culinary career, providing a pathway and real-world experience for the next generation of chefs.