Fiscal 2021 Universal Registration Document

1. Integrated Report

We devote a lot of time and energy to finding appropriate solutions and cultivating close relationships. Our clients know they can entrust us with their day-to-day tasks, and more, so they can focus their energy on their assignments, without unnecessary stress.

Jennifer Tsé

District Manager Cedar Valley Lodge,
Energy & Resources,
Sodexo Canada,
On-site Services

- Cedar Valley Lodge, a world-class liquefied natural gas project center is a nearly 1.2 million square foot facility that accommodates up to 4,500 workers. This best in class accommodation is located at the heart of LNG Canada in Kitimat (British Columbia). Jennifer and her team of more than 30 managers and 200 employees strive to improve the daily lives of users, most of whom are far from the comfort of their homes, by offering multiple services essential to the proper management of such a project and to the quality of life of everyone: from catering services to accommodation, to the facilities maintenance and management of social areas such as a theatre, a gymnasium and an entertainment center. Every day, her team pays attention to each and every detail, whether it be in taking care of the environment, consumers, or collaborating with the Indigenous communities with which the project has been developed.

- Despite the impressive size of the site, the Sodexo team deploys its talents to deliver personalized experiences, and it’s this great attention to detail that makes all the difference in this extraordinary environment. To further improve the on-site experience and easily meet the needs of everyone, Sodexo has deployed MyWay, a unique, multifunctional app that allows users to view events, activities, daily menus, reserve spaces, etc. Faced with the Covid-19 pandemic, this solution has been a great help in allowing users to feel safe and supported, and provide a sense of normality in everyday life.

At a time when traditional ways of working together are having to be reinvented, we’re more dedicated than ever to supporting our clients. With Sodexo’s unique model, we’re able to provide them, and consumers, with solutions tailored to these new uses.

Oumar Sow

Strategic Accounts Manager in Île-de-France,
Sodexo Pass France,
Benefits & Rewards Services

- In daily contact with business leaders faced with changes in how people work together, Oumar knows what assisting a client involves. His main task is to help businesses introduce comprehensive solutions that improve quality of life for their employees, whether they’re working at the office or from home.

- For this accomplished athlete, working in a group that cultivates a culture of teamwork and innovation is of utmost importance. The most satisfying thing is the quality and relevance of the business offering, made possible by Sodexo’s many types of expertise and the fact that it’s the only player in its market to have an integrated off ering comprising Foodservices, delivery and restaurant voucher solutions. This 360° collaboration within the Group, accelerated by the pandemic, offers  each client a different custom-designed solution in line with employee expectations and the corporate culture. With his wide-ranging responsibilities, which go from rolling out solutions for staff and employee representative committees to monitoring action plans designed on the basis of data analysis, it is with great pride and unwavering enthusiasm for the next challenges that Oumar makes a daily contribution to the employer brand as well as the well-being and performance of their staff.