Acting responsibly on a daily basis
Anchored in the Group’s DNA since its creation in 1966, corporate responsibility is a cornerstone of Sodexo’s mission and operations. Particularly innovative at the time, this vision and the associated commitments progressed as the Company developed and the issues and collective challenges grew.
Challenges and impacts
Today, more than ever, our responsibility is to act in close collaboration with all of our stakeholders – clients, employees, suppliers, consumers and shareholders – for a global positive impact.
During Fiscal 2021, in collaboration with EY, a third materiality assessment identified and prioritized key corporate responsibility issues and their impacts.
Consultations and analyses with numerous internal and external stakeholders(1), integrating the impact of major ongoing developments - social, societal and environmental - as well as the evolution of market expectations, resulted in the quantitative and qualitative assessment of 28 challenges, defined and classified according to their importance. Identifying the most relevant issues helps Sodexo to manage its risks and seize the associated opportunities.
Governance
ESG Governance
VERY IMPORTANT FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Business integrity
CRITICAL FOR SODEXO
CRITICAL FOR STAKEHOLDERS
Data privacy and protection
CRITICAL FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Stakeholder engagement
CRITICAL FOR SODEXO
IMPORTANT FOR STAKEHOLDERS
Employees
Employee social dialogue
VERY IMPORTANT FOR SODEXO
CRITICAL FOR STAKEHOLDERS
Employee training and development
VERY IMPORTANT FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Occupational health & safety
CRITICAL FOR SODEXO
CRITICAL FOR STAKEHOLDERS
Diversity, equity and inclusion
CRITICAL FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Employee well-being
CRITICAL FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Talent attraction
CRITICAL FOR SODEXO
IMPORTANT FOR STAKEHOLDERS
Consumers
Access to affordable and healthy food
VERY IMPORTANT FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Sustainable offerings
VERY IMPORTANT FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Choice of clients and suppliers aligned with Company values
VERY IMPORTANT FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Transparent communication and information on products
VERY IMPORTANT FOR SODEXO
IMPORTANT FOR STAKEHOLDERS
Safety and quality of food and FM services
CRITICAL FOR SODEXO
CRITICAL FOR STAKEHOLDERS
Communities
Fair relationship with suppliers and subcontractors
VERY IMPORTANT FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Business adaptation and resilience to climate change
VERY IMPORTANT FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Under-represented communities empowerment and inclusion
VERY IMPORTANT FOR SODEXO
IMPORTANT FOR STAKEHOLDERS
Local socio-economic impacts
VERY IMPORTANT FOR SODEXO
IMPORTANT FOR STAKEHOLDERS
Respect of human and workers’ rights in the supply chain
CRITICAL FOR SODEXO
CRITICAL FOR STAKEHOLDERS
Environment
Animal welfare
IMPORTANT FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Water consumption and quality
IMPORTANT FOR SODEXO
IMPORTANT FOR STAKEHOLDERS
Environmental impacts of purchases
VERY IMPORTANT FOR SODEXO
CRITICAL FOR STAKEHOLDERS
Carbon emissions
VERY IMPORTANT FOR SODEXO
CRITICAL FOR STAKEHOLDERS
Waste management (non-organic)
VERY IMPORTANT FOR SODEXO
IMPORTANT FOR STAKEHOLDERS
Food waste
CRITICAL FOR SODEXO
CRITICAL FOR STAKEHOLDERS
Packaging and plastics
CRITICAL FOR SODEXO
VERY IMPORTANT FOR STAKEHOLDERS
Consumer experience and outcomes
CRITICAL FOR SODEXO
IMPORTANT FOR STAKEHOLDERS
Source: EY june 2021.
1 Employees, managers, suppliers, clients, consumers, partner NGOs, investors and ratings agencies.
For more information onthe materiality study, see Chapter 2 of the Universal Registration Document.