Fiscal 2021 Universal Registration Document

6. Corporate governance

  HEALTH AND SAFETY
RISK MAPPING RISK MAPPINGHEALTH AND SAFETY
  • Risk mapping including risks related to health and security, prepared by all countries (cf. section 6.4 Risk Management) 
  • Materiality assessment (cf. section “Materiality assessment”, chapter 1) 
  • “Zero harm” Culture 
  • Covid-19 related risk governance, including the Medical Advisory Committee (MAC ) 
  • Consideration of health and safety as part of the social dialogue (Sodexo employees) 
REGULAR EVALUATION PROCEDURES COMPANY-WIDE REGULAR EVALUATION PROCEDURES COMPANY-WIDEHEALTH AND SAFETY
  • Standard operating procedure review process, including modifications due to Covid-19 in coordination with the MAC 
  • Implementation of the Responsible Business Conduct program 
  • Supplier Code of conduct 
  • Assessment* using the Supplier Information Management (SIM) system
APPROPRIATE ACTIONS TO MITIGATE RISKS OR TO PREVENT SERIOUS HARM APPROPRIATE ACTIONS TO MITIGATE RISKS OR TO PREVENT SERIOUS HARMHEALTH AND SAFETY
  • Deployment of Global Health Policies – Workplace Safety 
  • “Zero harm” Culture 
  • Clauses in customers and employees’ contracts
  • Annual plans of health and safety improvement 
  • Roll-out of e-learning and micro-learning courses on health and safety 
  • Sodexo Safety Net Program (focused on high-risk sites and activities) 
  • Sodexo’s Code of conduct (integrity statements) 
  • Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
WHISTLE-BLOWING AND REPORTING MECHANISM WHISTLE-BLOWING AND REPORTING MECHANISMHEALTH AND SAFETY
  • Speak Up whistle-blowing system accessible to everyone impacted by Sodexo’s business activities
  • Sodexo Life Safety program to report potential serious incidents
  • Health and safety reporting tool (Salus) for all injuries and recordable injuries 
FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESSHEALTH AND SAFETY
  • Independent third-party audit (KPMG) 
  • Annual Engagement Survey 
  • Regular supplier review process (external certification, mitigation and prevention) 
  • External certifications and compliance with standards (ex: OHSAS 18001/ISO 45001)
INDICATORS AND EXAMPLES OF EFFECTIVENESS INDICATORS AND EXAMPLES OF EFFECTIVENESSHEALTH AND SAFETY
  • Lost Time Injury Rate (LTIR): 0.71 (improved by 8%) 
  • 87% of Group revenues from countries having one or more OHSAS 18001 or ISO 45001 
  • 5% Speak Up cases related to health and safety
OPPORTUNITIES CREATED OPPORTUNITIES CREATEDHEALTH AND SAFETY
  • Appeal to customers and to their loyalty 
  • Reduction in insurance costs 
  • Increase Better employee engagement 
  • Reduction in absenteeism rate 
  • Strengthening social dialogue through a global framework agreement in workplace health and safety

* Self-assessments.