Fiscal 2021 Universal Registration Document

1. Integrated Report

A sustainable and shared value-creation model

Sodexo’s success as a service provider, employer and corporate citizen depends on its ability to build enduring relationships with all of its stakeholders.

OUR MISSION

Improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate.

OUR AMBITION

Improve the quality of life of a billion individuals around the world.

OUR VALUES

  • Service spirit
  • Team spirit
  • Spirit of progress

OUR ETHICAL PRINCIPLES

  • Loyalty
  • Respect for people
  • Transparency
  • Integrity
RESOURCES
HUMAN
412,088 ENGAGED EMPLOYEES
ECONOMIC
€17.4 BILLION IN CONSOLIDATED REVENUES
RELATIONSHIPS
INNOVATION INSIGHT GAINED FROM 100 MILLION CUSTOMERS
NATURAL RESOURCES
SUSTAINABLE PROCESSES RESPONSIBLY - SOURCED RAW MATERIALS

* Excluding Rydoo revenues.

OPERATIONS
Megatrends

see page 23

POWERED BY DIGITAL AND INNOVATION

ANCHORING CORPORATE RESPONSIBILITY

ON-SITE SERVICES
54% Foodservices
46% Facilities Management services

BENEFITS & REWARDS SERVICES *
79% Employee benefits
21% Services diversification

PERSONAL & HOME SERVICES
Homecare
Concierge Services
Childcare

Improving quality  of life

STAKEHOLDERS

EMPLOYEES

SUPPLIERS / AFFILIATED MERCHANTS

collaborateurs, fournisseurs, commerçants affiliés

INSTITUTIONS / NGOs

institution, ong

GOVERNMENTS / REGULATORS

INVESTORS

gouvernements, régulateurs, investisseurs

CONSUMERS / COMMUNITIES

CLIENTS

For more information, see Chapter 2 of the Universal Registration Document and www.sodexo.com

 

IMPACTS
HUMAN
82% RETENTION RATE OF TOTAL  WORKFORCE
ECONOMIC
2€ DIVIDEND PER SHARE PROPOSAL FOR  THE FISCAL YEAR
RELATIONSHIPS
€6.9bn SPENT WITH  SMEs
NATURAL RESOURCES
23.2% OF SCOPE 3 CO2 EMISSIONS REDUCTION

1 Submitted for approval at the Shareholders Meeting of December 14, 2021.

2 Small and Medium Enterprises.

3 Scope 3 (supply chain) compared to the 2017 base-line.