Fiscal 2021 Universal Registration Document

1. Integrated Report

logo Nourish Inc. Food at work

A quality offering even without a kitchen on site

Thanks to its off-site kitchen model, Nourish Inc., acquired by Sodexo in early 2021, brings American consumers access to nearly 25 different styles of balanced menus on a large scale. Every day, whether a business has a kitchen on site or not, Nourish Inc. delivers its staff high quality, healthful food made with a large share of organic and GMO-free ingredients.

New offerings from food tech

The very first ultra-fresh meal delivery subscription service adapted to new hybrid work modes, Seazon delivers tasty meals in line with consumers’ nutritional needs, tastes and food preferences to individuals working at offices, from home or at other sites in France and Belgium. FoodChéri is also reinventing the on-site Foodservice experience by designing digital corporate cafeterias with Corner, a customized click & collect solution coordinated by a FoodChéri Corner Manager, and Shop, an on-site or click & collect gourmet meal experience available any time of day.

Smart technologies for better service

Whether for innovations in meal preparation or delivery, Sodexo is continuing its investments and forming new partnerships to offer consumers greater flexibility and more options. In the United States, Sally the robot prepares salads, on an on-demand basis, from a choice of over 22 fresh ingredients, and the SavorEat robots use 3D printing to make plant-based burgers for U.S. universities. At campuses, thanks to the development of artificial intelligence and sensor technology, students can also take advantage of contactless and carbon-neutral robot delivery services via the Sodexo Bite+ app with the new partnership with Kiwibot.

Logo fooditude Feed Yourself Happy

Expanding delivery offerings in the United Kingdom

By acquiring a controlling stake in Fooditude, a supplier of premium Foodservices in London, Sodexo further increases the diversity of its offering in the United Kingdom while benefitting from a high-performance central production unit for a faster roll-out of delivery solutions such as Good Eating Company Delivered, launched in the summer of 2020.

Rethinking the employee meal experience

In January 2021, Amazon’s Indian subsidiary entrusted Sodexo’s Benefits & Rewards Services team with the task of making 100% digital Sodexo Passes available to its 100,000 employees. Every employee can now enjoy a flexible experience at the nearest restaurant or shop, as well as at the company restaurant and via the main delivery platforms, and pay right in the Sodexo-Zeta app.

Adapting the service offering to serve in the long-term

Everywhere that Sodexo operates, its teams innovate by offering tailor-made solutions for every situation, to feed, serve and care for staff while boosting its business dynamics. Because of its size and strict safety protocols, workers at the Phillips 66 refinery in Ponca City (Oklahoma) were not easily able to access the on-site food options Sodexo offered. The solution provided by the team was to bring a comprehensive, high-quality food offering directly to the worksite with the Sodexo Grill Foodtruck, allowing each employee to get a meal without unnecessary hassle.