Personalized and holistic services with Vital Spaces
By supporting organizations in their implementation of global solutions to serve the performance and quality of life of employees, Sodexo is affirming its leadership in the management of workspaces. With the objective of improving the post-Covid experience of employees, Sodexo has been awarded the extension of a major contract by a leading pharmaceutical group for the management of sites in seven countries. With Vital Spaces and the expertise of Wx, Sodexo is working with the client to design and offer a holistic hospitality solution, based on the analysis of the customer journey. The Group is offering a wide range of services adapted to each site, including catering, Circles digital concierge services, as well as cleaning services, energy management, etc. To support the client’s operational efficiency, Sodexo will also provide a full suite of business intelligence and reporting technologies, and the Twelve application will allow certain sites to further enhance the employee experience.
Strengthening digital service offerings
Circles, Sodexo’s concierge services, has strengthened its digital offerings designed to support employee engagement wherever they are, their quality of life, team cohesion and social ties. Circles offers a wide range of well-being services, remote and on site, a real personal assistant with a positive impact for all the needs of daily life, both professional and personal. Circles promotes professional exchanges and times of sharing and conviviality between employees and thus contributes to the performance of organizations.
Sodexo recognized for its Facility Management expertise
On December 11, 2020, Sodexo was awarded the 2020 Innovation Prize by the International Facility Management Association (IFMA) for its exceptional contribution to facility management business lines and its development of the digital app “Covid-19 Business Management & Operations”. This decision-making and real-time management tool was developed in January 2020 by the Corporate Services segment with the goal of ensuring the operational continuity and safety of working environments at several thousand client sites around the world.
78%
OF ALL ORGANIZATIONS EXPECT THEIR WORKPLACE TO BE ADAPTED SO IT CAN PERFORM ADDITIONAL LABOR-RELATED FUNCTIONS.
Source: Fit for Future: The impact of Covid-19 on workplace and portfolio strategies – Avison Young UK, HLM Architects and real estate works.
Julie Ennis,
CEO Corporate Services, Sodexo UK & Ireland
While traditional Facilities Management and workplace Foodservices have always been a key part of our operations, Vital Spaces takes us even further. We are able to support our clients with a 360° people-focused approach to improve their employees’ day-to-day experience and by redesigning their work spaces.
A redesigned head office in Canada
In a context marked by new hybrid working methods, and with the expertise of Circles and Wx, the head office of Sodexo Canada in Montreal, was transformed in September 2020. It was designed according to employee expectations gathered during the project design phase and organized around seven essential factors: air, water, movement, light, sound, ambiance and food. Flexible, inclusive and inspiring, this environment designed for optimal energy efficiency and sustainability was created to stimulate engagement and teamwork, both on and off site, under strict conditions in terms of health and safety and talent recruitment, while keeping property costs down.