Fiscal 2021 Universal Registration Document

2. Corporate responsibility at Sodexo

2.1.3 Stakeholder Relationships

Employee development

Sodexo is committed to being an employer of choice and to share the Group’s values with its employees (Service Spirit, Team Spirit and Spirit of Progress). We offer employment opportunities in the communities in which we operate, along with training that promotes professional development and internal advancement.

78.3% of our employees
are engaged

Developing long-term customer relationships

Sodexo has the capability of providing a wide range of services for a single client at all its sites around the world. Our services have a direct impact on the strategic elements of our clients’ business, such as employee engagement, competitiveness and the attractiveness of the Company.

100 million consumers
per day

Improving consumers’ quality of life

Sodexo serves daily meals to millions of people and, as such, can greatly influence them to adopt a more balanced and sustainable diet by sharing educational information that’s accurate and accessible. This awareness is essential for improving the quality of life of its customers.

73.8% of our consumers are
offered healthy lifestyle options

Partnerships with our suppliers and merchants

Our suppliers and merchants are an essential element in our value chain. They are valuable business partners with whom the Company seeks to build mutually beneficial relationships. They must meet strict standards of quality, working conditions, business integrity and environmental friendliness.

95.6% of spend with contracted
suppliers having signed the Sodexo Supplier Code

Collaboration with institutions and NGOs

Sodexo continues to enlarge its ecosystem of non-government organizations and commitments to its different stakeholders. It’s a necessary approach for meeting global challenges such as respecting human rights, continuously improving working conditions, diversity, equity and inclusion, reducing carbon emissions and food waste, improving nutrition and fighting hunger.

Sodexo is  collaborating with recognized expert international organizations. We have long-standing and successful relationships with the Organization for Economic Cooperation and Development (OECD), the World Wildlife Fund (WWF), the International Labor Organization (ILO), the United Nations, the Global Sustainable Seafood Initiative (GSSI), the Seafood Task Force and academic institutions. Our Company is also connected, through an international agreement, with the International Union of Food Workers (IUF). Sodexo is a founding member of the International Food Waste Coalition (IFWC) and the Global Coalition for Animal Welfare (GCAW).

Investor confidence

While the Bellon family’s stake in the Company is a guarantee of Sodexo’s financial independence and stability, the confidence of institutional and individual shareholders provides the stock market support needed to increase its value.

This confidence is reflected in Sodexo’s inclusion in the newly created Euronext CAC 40 ESG index, which includes 40 companies in the CAC Large 60 index with the best environmental, social and governance (ESG) practices.

Sodexo is also included in Dow Jones Sustainability, Vigeo Eiris and FTSE4Good indices.

Dialogue with governments and regulators

Sodexo’s business activities are regulated by numerous rules and regulations pertaining to food safety, workplace health and safety, procurement contracts, payment services, etc. Many of our activities are contracted with public or governmental organizations.

Registered in the Transparency Register of the European Commission and the European Parliament, Sodexo participates in governmental consultations and practices an ethical lobbying policy with political and economic decision makers.

In July 2021, Sodexo committed to the new European Code of conduct for responsible business and marketing practices. This Code reinforces Sodexo’s Corporate Responsibility commitments and our ambition to develop responsible agriculture based on the preservation of natural resources and respect for biodiversity, social justice and economic viability.