Fiscal 2022 Integrated Report

Impact

# Data innovation

By capitalizing on the power of data

With the support of the Sodexo Data & AI Factory, Sodexo is able to turn its operational data into business insights to continually improve its services, enhance its own and its clients’ operational efficiency while ensuring quality, security and data protection. Sodexo’s business intelligence services, combined with AI-powered technology and intuitive modeling solutions, are now being fully implemented in various business sectors. This makes it possible to accurately forecast demand, traffic and staff needs at a corporate restaurant, which helps optimize resources and limit waste. In particular, the Group is rolling out an AI-powered decision support tool to assist its buyers of food products. In the event of a product shortage or price increase, for example, the tool will search for a substitute product in the catalog of 30,000 references while staying within business line and operational constraints.

# Digital experience

By developing partnerships to enrich the employee experience

Thanks to the development of nearly 500 partnerships around the world for digital Foodservices or meal delivery solutions, users of Sodexo meal vouchers have access to a diversified and flexible experience as well as payment solutions that are easy, fast and secure, all of which represents a major commercial opportunity for partner merchants and restaurants. In 2022, the teams in Romania formed a partnership with Tazz and activated the country’s largest network of restaurants. Sodexo Benefits & Rewards Services clients can also count on the development of relevant partnerships for the well-being of their teams. By becoming the exclusive partner of the startup Skipr in France and Belgium, Sodexo is enriching its mobility offer with the first complete solution for flexible and sustainable mobility, which combines public transport, micromobility and shared mobility.

Nearly 500 partnerships with restaurants, online grocery stores and meal delivery platforms around the world