Our values throughout the everyday
Employees’ testimonials
“I began my career 21 years ago as a registered nurse because I wanted to help people. Now, the aim of my mission remains the same, but my impact is much broader on those surrounding me. As Clinical Lead for Sodexo Healthcare in UK & Ireland and General Manager at South West London & St. George’s Mental Health NHS Trust in London, I wear two hats. On a day-to-day basis, I manage the team on-the-ground at the hospital. I also consult with all teams in the region, helping them improve the patient journey through daily service improvements.”
Yvonne Spencer, General Contract Manager & Clinical Lead, Sodexo UK & Ireland.
“About a year and a half ago, I joined Sodexo as the first member, and now manager of the Customer Experience Team in Romania. 25 years in Romania has put Sodexo at the forefront of customer experience with offers such as our digitized benefit card and app for employees that can be used with merchants in our large and ever-expanding network. Every day, we ask ourselves how to bring our mission to life: Do we have a deep understanding of each stakeholder’s needs? Do we deliver a positive and memorable experience? Are we anticipating trends and technology to enhance our offers? Because the client experience bridges every part of the company, we do our best to improve our services for our growing ecosystem of clients and consumers and strengthen our relationships.”
Andreea Coca, Customer Experience and Quality Manager, Sodexo Benefits & Rewards Romania.
“I started working in Facilities Management before it was even really a profession. Back then, we just called it “building operations management” because that’s what we did: we managed buildings. But Facilities Management nowadays is so much more than that. It’s about really getting to know our clients and working with the human beings inside the buildings. The work is vast and varied and that is what I love about it. Every day presents new challenges and new problems to solve with my teams. Today, as a Regional Account Director, I manage teams all across Latin America, from Mexico to Brazil, and I’m the lead on dozens of sites in every country.”
Erika Casallas, Regional Account Director, Sodexo LatAm.