Fiscal 2022 Universal Registration Document

3 FISCAL YEAR ACTIVITY REPORT

ON-SITE SERVICES REVENUES BY REGION

REVENUES BY REGION(in million euros) FISCAL 2022 FISCAL 2021 ORGANIC GROWTH
North America North America

FISCAL 2022

8,828

North America

FISCAL 2021

6,514

North America

ORGANIC GROWTH

+24.0 %

Europe Europe

FISCAL 2022

7,774

Europe

FISCAL 2021

7,002

Europe

ORGANIC GROWTH

+13.0 %

Asia-Pacific, Latam, Middle East and Africa Asia-Pacific, Latam, Middle East and Africa

FISCAL 2022

3,661

Asia-Pacific, Latam, Middle East and Africa

FISCAL 2021

3,171

Asia-Pacific, Latam, Middle East and Africa

ORGANIC GROWTH

+11.5 %

ON-SITE SERVICES TOTAL

ON-SITE SERVICES TOTAL

FISCAL 2022

20,263

ON-SITE SERVICES TOTAL

FISCAL 2021

16,687

ON-SITE SERVICES TOTAL

ORGANIC GROWTH

+17.0 %

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  • Organic growth in North America was strong at +24.0%, resulting in revenues picking back up to 96% of Fiscal 2019 level in the fourth quarter. Sports & Leisure is back up to 96% of Fiscal 2019 level in the fourth quarter, while the return to the office, schools and universities was slower than in other regions. All other segments are strong, boosted also by price inflation. As a result, North America represented 44% of On-site Services revenues, back up to the pre-Covid level;
  • Europe (representing 38% of On-site Services revenues) achieved solid growth in Fiscal 2022, up +13.0%, to 94% of pre-Covid level in the fourth quarter. Growth slowed progressively during the year. This was due to a higher comparative base each quarter as the Covid-19 recovery had come through earlier in Europe, as well as the end of the Testing Centers in the UK from the end of March 2022;
  • Asia-Pacific, Latin America, Middle East and Africa (18% of On-site Services revenues) ended the year up +11.5%, with strong post-Covid recovery in India and solid demand and new business in Energy & Resources, in particular in the mining sector in Latin America. The impact of the multiple lockdowns in China was relatively limited as activity tended to be higher on industrial sites partially compensating the effect of the closure of tertiary offices. By the end of the year, the whole region was at 118% of Fiscal 2019 level, excluding any currency impacts.

 

 Business & Administrations

REVENUES
REVENUES BY REGION (in million euros) FISCAL 2022 FISCAL 2021 RESTATED ORGANIC GROWTH
North America North America

FISCAL 2022

2,983

North America

FISCAL 2021

1,859

North America

RESTATED ORGANIC GROWTH

+45.1 %

Europe Europe

FISCAL 2022

4,898

Europe

FISCAL 2021

4,200

Europe

RESTATED ORGANIC GROWTH

+20.3 %

Asia-Pacific, Latam, Middle East and Africa Asia-Pacific, Latam, Middle East and Africa

FISCAL 2022

3,285

Asia-Pacific, Latam, Middle East and Africa

FISCAL 2021

2,825

Asia-Pacific, Latam, Middle East and Africa

RESTATED ORGANIC GROWTH

+11.6 %

BUSINESS & ADMINISTRATIONS TOTAL

BUSINESS & ADMINISTRATIONS TOTAL

FISCAL 2022

11,167

BUSINESS & ADMINISTRATIONS TOTAL

FISCAL 2021

8,884

BUSINESS & ADMINISTRATIONS TOTAL

RESTATED ORGANIC GROWTH

+22.7 %

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Fiscal 2022 Business & Administrations revenues totaled 11.2 billion euros, growing +22.7% organically. This is the result of ongoing growth in Energy & Resources and Government & Agencies, the recovery to pre-Covid levels of Sports & Leisure events and a solid return to office in all countries. The trend in the last two months of the year confirms our Work From Home (WFH) estimates made in 2020, even though we are convinced that there is still further improvement to come.

Organic growth in North America was +45.1%, with a progressive return to the office quarter on quarter and a strong recovery in all the Sports & Leisure activities, firstly in the stadiums and then in the convention centers. The Government & Agencies and Energy & Resources segments were both up thanks to new business and a gradual return of office workers on-site, neither segments having been significantly impacted by the pandemic. Although slower than in other regions, the return to the office gathered pace during the year. Many clients chose to enhance their on-site food services to attract their staff back into the office. The new food offers, providing more flexible, more healthy and sustainable meals grew significantly.

In Europe, revenues were up +20.3% organically, driven by the progressive return to the office, strong recovery in the Sports & Leisure activities, first in the sporting events, and then incorporate entertaining and tourism in the second half. Government & Agencies and Energy & Resources were flat for the year, due to respectively the end of the significant Transforming Rehabilitation contract in the UK and weak activity in the energy sector.

In Asia-Pacific, Latam, Middle East and Africa, organic revenue growth was +11.6%. Growth in Corporate Services segment remained solid across all regions, particularly in India, where the Covid-related recovery was strong. Energy & Resources continued to achieve very solid growth, against a backdrop of double digit growth in Fiscal 2020 and Fiscal 2021. New business ramp-ups in Latin America, and particularly in the mining sector, more than offset the lack of new oil & gas projects and some contract losses in the Asia-Pacific region.