RESOURCES
- 421,991 EMPLOYEES
- €21.1bn IN CONSOLIDATED REVENUES
- INNOVATION INSIGHT GAINED FROM 100 M CONSUMERS
- SUSTAINABLE PROCESSES RESPONSIBLY SOURCED RAW MATERIALS
OPERATIONS
Megatrends See pages 24-25
Improving quality of life
POWERED BY DIGITAL AND INNOVATION
On-Site Services
- 60% Foodservices
- 40% Facilities Management services
Benefits & Rewards Services
- 82% Employee benefits
- 18% Services diversification
ANCHORING CORPORATE RESPONSIBILITY
STAKEHOLDERS
- EMPLOYEES
- SUPPLIERS/AFFILIATED MERCHANTS
- INSTITUTIONS/NGOs
- GOVERNMENTS/REGULATORS
- INVESTORS
- CLIENTS
- CONSUMERS/COMMUNITIES
IMPACTS
- 79.1% RETENTION RATE OF TOTAL WORKFORCE
- €2.40 DIVIDEND PER SHARE PROPOSAL FOR THE FISCAL YEAR(1)
- €7.8 bn SPENT WITH SMEs(2)
- -27% OF CO2 EMISSIONS REDUCTION(3)