RISK MAPPING
- Risk mapping including risks related to health and security, prepared by all countries (cf. section 6.4 Risk Management)
- Materiality assessment (cf. section “Materiality assessment”, chapter 1)
- “Zero harm” Culture
- Covid-19 related risk governance, including the Medical Advisory Committee (MAC)
- Consideration of health and safety as part of the social dialogue (Sodexo employees)
REGULAR EVALUATION PROCEDURES COMPANY-WIDE
- Standard operating procedure review process, including modifications due to Covid-19 incoordination with the MAC
- Implementation of the Responsible Business Conduct program
- Supplier Code of conduct
- Assessment* using the Supplier Information Management (SIM) system
APPROPRIATE ACTIONS TO MITIGATE RISKS OR TO PREVENT SERIOUS HARM
- Deployment of Global Health Policies – Workplace Safety
- “Zero harm” Culture
- Clauses in customers and employees’ contracts
- Annual plans of health and safety improvement
- Roll-out of e-learning and micro-learning courses on health and safety
- Sodexo Safety Net Program (focused on high-risk sites and activities)
- Sodexo’s Code of conduct (integrity statements)
- Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
WHISTLEBLOWING AND REPORTING MECHANISM
- Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
- Sodexo Life Safety program to report potential serious incidents
- Health and safety reporting tool (Salus) for all injuries and recordable injuries
FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS
- Independent third-party audit (KPMG)
- Annual Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
- External certifications and compliance with standards (ex: OHSAS 18001/ISO 45001)
INDICATORS AND EXAMPLES OF EFFECTIVENESS
- Lost Time Injury Rate (LTIR): 0.65 (improved by 8.5%)
- 87.4% of Group revenues from countries having one or more OHSAS 18001 or ISO 45001
- 3% Speak Up cases related to health and safety
OPPORTUNITIES CREATED
- Appeal to customers and to their loyalty
- Reduction in insurance costs
- Increase employee engagement
- Reduction in absenteeism rate
- Strengthening social dialogue through a global framework agreement in workplace health and safety
RISK MAPPING
- Risk mapping including environmental risks, prepared by all countries (cf. section 6.4 Risk Management)
- Materiality assessment (cf. section “Materiality assessment”, chapter 1)
REGULAR EVALUATION PROCEDURES COMPANY-WIDE
- Standard operating procedure review process, including modifications due to Covid-19 incoordination with the MAC
- Implementation of the Responsible Business Conduct program
- Supplier Code of conduct
- Assessment* using the Supplier Information Management (SIM) system
APPROPRIATE ACTIONS TO MITIGATE RISKS OR TO PREVENT SERIOUS HARM
- Sales Academy (special session dedicated to the Environment)
- Site Manager Academy (special session dedicated to the Environment)
- Implementation of Group policies: Palm Oil, Seafood, Eggs, Animal Welfare
- Customer and employee contractual clauses
- Sodexo’s Code of conduct
- Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
WHISTLEBLOWING AND REPORTING MECHANISM
- Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS
- Independent third-party audit (KPMG)
- Annual Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
INDICATORS AND EXAMPLES OF EFFECTIVENESS
- 18.5% reduction in absolute Scope 3 Supply Chain carbon emissions (compared to 2017 baseline)
- 85.3% of seafood purchased are from sustainable sources (in kg)
- 21% of all shell eggs purchased by Sodexo are from cage-free sources (in volume)
OPPORTUNITIES CREATED
- Development of offers and services having a positive impact on the environment
- Participation in global initiatives to fight against climate change
- Contribution to the achievement of our customers’ environmental objectives
- Positive impact on Sodexo’s employer brand
*Self-assessments.