Integrated Report Fiscal 2024

Message from Sophie Bellon

MESSAGE FROM SOPHIE BELLON

“In 2024, we took major steps to simplify the Group and laid a strong strategic foundation for a future that will create value for all our stakeholders. Sodexo is pursuing its transformation with determination by enhancing operational excellence and reaffirming its commitments to innovation and sustainability.”

Sophie Bellon, Chairwoman of the Board and Chief Executive Officer

When I stepped into the role of Group's CEO three years ago, I shared my ambition for Sodexo to become the world leader in sustainable food and valued experiences and initiated the Group’s transformation journey to accelerate its profitable and responsible growth. 2024 has been a year of tremendous progress in implementing our strategic plan, and memorable in many ways.

We are particularly proud of our contribution to the Paris 2024 Olympic and Paralympic Games. This extraordinary event was a logistical, culinary and human feat, demonstrating our expertise in delivering quality food service on a very large scale, with up to 40,000 meals served every day.

Our employees dedicated their passion and creativity into creating an exceptional experience for all our guests, showcasing our expertise.

During this fiscal year, we took decisive steps to simplify and refocus our business. Accelerating Pluxee's profitable growth was one of the top priorities announced in 2022. The spin-off and listing of Pluxee represents a defining transaction that makes us more agile and strengthens our strategic focus. Additionally, the recent sale of Sofinsod – Sodexo's cross-shareholding in Bellon SA – clarifies Sodexo's ownership structure and makes it more transparent.

Sodexo is now well equipped to seize the opportunities in a global market estimated at more than 600 billion euros.

As part of our strategy, our first pillar is to refocus on Food services while pursuing targeted growth in Facilities Management services. We rebalanced our business portfolio with Food services now accounting for 66% of Sodexo's revenues.

We are making significant strides in developing our food brands. Modern Recipe, The Good Eating Company and Kitchen Works are redefining the culinary experiences we provide, reinforcing the modernity and attractiveness of our offering while enabling us to be more efficient and competitive. Today, 37% of Food service revenues are generated by these branded offers.

We continue to transform our production models, with the rollout of next-generation culinary workshops that combine culinary excellence, efficiency and sustainability. This year, Prêt-à-Cuisiner was inaugurated in France based on the Colina model in Chile, while MasterKitchen in India is already producing more than 45,000 meals a day. In the United States, our largest market, we enhanced our InReach convenience offering with five acquisitions in Fiscal 2024.

With respect to Facilities Management services, we take pride in helping our clients improve their employees' experience at their sites by offering additional services that enhance the food experience (reception, concierge service, space planning, etc.) and by providing high value-added services tailored to their environments (smart buildings, sustainable energy management, etc.). The renewal of our contracts with global strategic accounts is a testament to the key role we play in creating appealing working environments for clients, while also contributing to their operational efficiency and their own sustainability commitments.