11.8 hours of training offered to employees on average in Fiscal 2024
#Train
Through Sodexo Academy, the Group guarantees a training base for all its employees.
As a leading global employer and a company made up of women and men dedicated to serving people, Sodexo has laid the groundwork of a learning company that enables movement up the social ladder since its creation. Since 2022, the Group has reaffirmed its values through its employer promise and the creation of Sodexo Academy, bringing together all those involved in training, ensuring a solid foundation of skills shared by everyone worldwide, and supporting employees in their career development. From on-site employees to senior leaders, Sodexo creates conditions that allow them to do their best and provide opportunities to acquire new skills.
Within this centralized platform, Sodexo’s core training courses, along with job-specific courses and management training, have been developed to meet both individual and company needs. For instance, the Operations Academy, currently being rolled out internationally, consists of an onboarding course for the on-site teams to help them acquire key skills and deliver high-quality services to clients and consumers, while also addressing workplace health and safety issues.
Through the Food Academy, Sodexo is also deploying its Sustainable Culinary Masterclass to raise awareness and train the support functions and on-site teams about sustainable food issues (see page 42).
With the internal promotion rate at 3.8% for employees and 10.7% for managers on sites for Fiscal 2024, Sodexo Academy has demonstrated its real impact on employee development. It now has new ambitions, such as the creation of skills passports for employees that have received training and the expansion of personalized training courses.
#Drive
Taking care of themselves to take care of others.
To help its leaders develop impactful leadership practices, generate their teams’ trust and commitment, build their loyalty and improve their performance, Sodexo is continuing the large-scale rollout of its training program focused on Empathetic and Collaborative Leadership.
Launched in France and gradually deployed in all the countries in which the Group operates, this program encourages managers to take care of themselves, cultivate empathy and active listening, give and receive feedback and strengthen connections in new hybrid working methods. This innovative program also includes training in the development of collaborative practices to solve problems and design innovative solutions.
and disseminate these common practices in order to support the company’s performance. The program has already been offered to nearly 3,500 leaders worldwide since its launch in 2021.