Refocusing on Food Services and developing offers
Responding to the latest market trends and client and consumer expectations, Sodexo has evolved its traditional food services and developed new, more modern and sustainable food offerings, driven by the deployment of commercial brands and a high-performance digital ecosystem.
Sodexo has notably deployed a range of commercial brands on a large scale, with mainstream or more premium positions.
The Group has also accelerated the deployment of complementary convenience or aggregation solutions and rethought its approach to off-site production to respond to rapidly changing consumer needs and behaviors: multichannel, hybrid food, available anywhere and at any time of day.
To support the implementation of its strategy and the transformation of its activities, Sodexo has invested in improving the quality of IT infrastructures, in digital and in data to strengthen the direct relationship with consumers.
66% of revenues from Food Services (vs. 62% at the end of Fiscal 2022).
>50% of Food revenues from branded offers.
~6 million active consumers on Sodexo's digital ecosystems (vs. 1.2 million in 2022).
Transforming the operating model
Significant progress in the supply chain
At the heart of Sodexo's operating model, significant efforts have been made in procurement, generating significant savings. Continuing this momentum is key. It will be done, in particular, through compliance with food catalogs, which has already increased from less than 70% in 2022 to 78% in 2025.
Sustained investments in Tech and Data
With approximately 500 million euros in annual investment, Sodexo has helped clients achieve their strategic priorities, streamlined its operations, and elevated the everyday experience of consumers. AI is now integrated into a growing number of operations, from kitchen workflows to staff management, pricing, and purchasing, increasing efficiency, improving quality, and allowing teams to focus on what matters most.
The implementation of Global Business Services
With the opening of shared service centers in Porto, Mumbai and Bogota, Sodexo ensures an improvement in the productivity of its support functions, enabling the standardization of processes, the improvement of the quality of service to operations and a significant optimization of costs.
Strengthening positive impact
Anchored in the Group's DNA since its creation in 1966, corporate responsibility is at the heart of Sodexo's mission and activities. In recent years, the Group has fully mobilized to strengthen the impact of its social, societal and environmental contribution, particularly on the following issues:
Health and safety of teams
Sodexo has always made health and safety a collective and individual priority and is committed to providing all its employees with a safe working environment. Thanks to the commitment of everyone at all levels of the company, Sodexo has achieved new performance year after year in this area, going from a lost time injury frequency rate (LTIR) of 0.65 for Fiscal 2022 to 0.45 for Fiscal 2025, the lowest rate ever recorded.
Fight against food waste
Faced with the challenges of food waste, Sodexo has stepped up its action by extending the deployment of its WasteWatch program across its Food sites and actively mobilizing its teams (see Fiscal 2025 performance on page 31).
Employee engagement
A company of women and men dedicated to serving people, Sodexo is one of the world's largest employers and the second-largest French private employer in the world. Since its creation, Sodexo has set itself the mission of improving the quality of life of its employees, with the conviction that having the right talent everywhere and ensuring their commitment is an essential lever for sustainable and profitable growth.