Meeting needs in the healthcare sector
As part of its contract with AtlantiCare, the leading healthcare network in southern New Jersey, Sodexo is rolling out an integrated service offering designed to enhance the experience of patients, visitors, and staff at the hospital. From clinical nutrition and cleaning to technical facilities management and on-site food services, each service is designed to meet specific needs efficiently and responsively, with a personal touch.
Among the innovative measures implemented is a centralized call center that handles meal orders requested by patients, as well as receiving and distributing service requests on site. In addition, the range is complemented by a new Eat> food service corner—a modern, flexible and tasty offering—together with two self-service micro-markets. AtlantiCare teams also benefit from the Protecta infection-prevention program, which combines rigorous protocols and advanced disinfection technologies, together with comprehensive coordination via the Site Management System digital platform, enabling smooth and secure operational management.
“At AtlantiCare, we are focused on delivering care that puts patients first and supports the people who care for them. Our partnership with Sodexo helps us create an environment where comfort, dignity, and healing are built into every part of the experience.”
Developing new production models
To address new challenges in performance, quality, and sustainability, Sodexo is developing new production models, such as “Prêt à cuisiner” (Ready to Cook) in France. This innovative model is based on a production workshop that prepares and packages semi-processed ingredients, ready to be assembled on site. It ensures consistent quality, increases productivity, and reduces food waste.
Sodexo develops production models tailored to local needs all around the world. In India, for instance, the MasterKitchen off-site model, which has the capacity to produce almost 25,000 meals per day, is attracting new clients such as urban mobility specialist Uber’s 3,000 employees based at the company’s Hyderabad development center.
To learn more about MasterKitchen, visit the Sodexo India website.