Integrated Report Fiscal 2025

Impact

Redefining the airport lounge experience for travelers

Sodexo Live! continues to expand in this thriving market, strengthening its leadership position with the opening of 12 new lounges this year, including three new lounge openings for Chase Sapphire, a new Clubhouse for Virgin Atlantic in LAX, and a brand new Delta Sky Club in Atlanta. The Group also opened a brand new Flagship Lounge and Admirals Club in Philadelphia for American Airlines, offering a 25,000 square foot oasis of space designed to provide an exceptional experience combining local cuisine, a signature bar, and an à la carte menu created by renowned local chef Randy Rucker.

To support its ambition for excellence in lounge hospitality, Sodexo Live! opened in Atlanta the first training center dedicated exclusively to this sector. Located near Hartsfield-Jackson Airport, the campus aims to train more than 5,000 lounge employees each year, ensuring consistently world-class, bespoke service. Designed for full immersion, the center features a bar-restaurant, and relaxation areas that replicate an airport lounge. Teams are trained in the fundamentals of hospitality, culinary skills, mixology, and front-of-house excellence, as well as developing managerial skills as future leaders.

“This training center is part of the Sodexo Live! Academy program and enables us to meet the growing demand for premium experiences and to strengthen the connection between our clients and their travelers, ultimately driving loyalty and satisfaction.“

Suzy Kitcher CEO Sodexo Live! Global Airport Lounges

  • #1worldwide in the sector
  • 180+airport lounges operated by Sodexo Live! worldwide
  • 36 millionguests welcomed each year
Logo Paris 2024, Sodexo live supporteur officiel et Paris 2024.

Paris 2024: rising to an extraordinary challenge

Sodexo Live! successfully met the challenge of providing food services for the world’s largest sporting event, thanks to its unique expertise and a mobilization worthy of the event. The Olympic Games, as well as the Paralympic Games which concluded at the beginning of Fiscal 2025, offered athletes and fans from across the globe a memorable experience combining performance, enjoyment, culinary discovery, and sustainability.

The Paris 2024 Olympic Games also proved a powerful driver for the Group’s river tourism business in Paris. Sodexo Live! reaffirmed its leadership on the Seine, both in passenger numbers and fleet size, operating 29 boats under three iconic brands: Bateaux Parisiens, Batobus and Yachts de Paris.

  • 40,000services per day for nearly two months in the Olympic Village
  • 1 millionservices delivered to the general public across 14 competition venues
  • 22boats at the heart of the parade on the Seine during the Opening Ceremony