1. Integrated Report
1.2 Strategy and performanceOperating in a growth market with strong tailwinds
Sodexo always pays close attention to the world’s major transformations with a view to understanding them and more effectively benefit from them. In a highly competitive environment, analyzing demographic, social, environmental, economic and technological changes allows Sodexo to fine-tune its strategy and take advantage of the many opportunities for future growth.
MARKET ACCELERATING TAILWINDS
Exacerbated complexity of in-house management
linked to the past three years disruptions:
- high inflation;
- pandemic;
- labour availability;
- hybrid working.
War for talent:
employee experience key to employer attractiveness.
Growing awareness of climate change issues
including the impact of food chain and the role of businesses.
Site Attractiveness
to compete for employees, students and patients.
MARKET GROWTH LEVERS
Increasing first-time outsourcing.
Growing demand for responsible food and sustainable services.
Higher demand for holistic experience to enhance performance of people and sites.
Growing appetite for premium offers, demonstrating “care” for employees, students, consumers…
MARKET EXPECTATIONS
This diagram shows the market expectations.
- Expertise
- Sustainability
- Quality
- Experience