Universal Registration Document - Fiscal 2023

6. Risk management

FOODSERVICES AND WORKPLACE SAFETY
Consumer illness or injury caused by technical services, consumer illness caused by Foodservices, work-related Injury/illness of Sodexo employee or contractor.
Category : Corporate Responsibility
Impact Examples of Mitigating Activities
Ensuring the safety of consumers, clients and Sodexo employees is fundamental. Potential illness, injury or loss of life of consumers, clients or Sodexo employees could mean:
  • harm to personal well-being and/or health;
  • loss of client confidence in Sodexo;
  • significant lost time due to injury and illness;
  • fines and potential litigation;
  • impact on Company reputation;
  • enforcement action from regulatory bodies.
 Leadership :
  • appropriate global and regional governance, including a health and
    safety committee chaired by Group Chairwoman and CEO and business
    review forums;
  • definition of clear roles and responsibilities, roadmaps and local
    improvement plans.

Capability & Competence:

  • clearly defined competence, training and awareness requirements for
    each employee position;
  • development and retention of health and safety talent.

Compliance & Learning:

  • implementation of a four-step Maturity Index to monitor the safety
    fundamentals and target improvements;
  • deployment of mandatory global HSE and Food Safety policies and
    standards.

Communication :

  • encouragement of open communication including authority to stop
    work, if the environment is unsafe;
  • timely near miss and incident reporting and investigations;
  • safety alerts to share lessons learned.
SODEXO ENVIRONMENTAL IMPACT
Adverse environmental impact from Sodexo’s activities: ineffective actions to mitigate climate disruption, poor management of food waste and resources
Category : Corporate Responsibility
Impact Examples of Mitigating Activities
  • Ineffective climate disruption actions could result in Sodexo’s carbon
    emissions staying the same or even increasing. Given its large footprint,
    this could have a significant impact on global warming and biodiversity
    loss. In addition, this could impact our client retention, investors'
    confidence and external trust and recognition.
  • Poor food waste and resource management could result in a loss of
    client and consumer confidence and a decreased ability to attract new
    clients.
  • Partnership with WWF since 2010 focused on reducing the Company’s
    environmental impact, achieving its carbon reduction target and
    managing its CSR strategy.
  • Measurement and tracking of Sodexo activities carbon footprint
    (upstream and downstream) at site level.
  • Member of the Climate Group’s RE100 initiative with a commitment to
    switching to 100% renewable electricity by 2025 at directly operated
    sites.
  • Developing and deploying a carbon trajectory tool with partner Traace
    to help Sodexo teams create their carbon reduction roadmap.
  • WasteWatch global program to reduce food waste.
  • Connecting financing costs of the Group to action on food waste
    performance.
  • Implementing a long-term incentive plan, including a sustainability
    index.