Universal Registration Document - Fiscal 2023

1. Integrated Report

Being an employer of choice around the world

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.

As a company of women and men dedicated to people, Sodexo’s mission has been since its creation to improve the quality of life of its employees, with the conviction that having the right talent everywhere is an essential lever for sustainable and profitable growth.

Sodexo has defined the pillars of its employer brand on a global scale to structure initiatives that have a positive impact on employees and set it apart from its competitors.

This impact was particularly reflected this year in the exceptional Group employee engagement rate of 82.5% and the record level of participation in the engagement survey with more than 238,700 respondents.

Belong
TO A TEAM

You belong in a company that values you for who you are; where you are treated fairly, with respect and can be yourself, where your ideas count and your opinion matters because when you are happy at work, we perform better.

In 2023, Sodexo launched Vita by Sodexo, a global employee benefits program. With this global program, unique in the sector, Sodexo offers all its employees a common minimum base of social benefits. It aims to be fair and inclusive, so that every employee has the financial protection and personal support they need to be happy at and outside of work.

This program, which is currently being deployed, aims to offer all employees, with at least one year's length of service, paid parental leave, a life insurance offer, an assistance program and in particular free psychological support, anonymous and available 24/7, as well as paid carer’s leave allowing them to care for their loved ones when it matters most. By the end of 2024, the program will be deployed in at least 60% of the countries where Sodexo operates.

Act
WITH PURPOSE

Be motivated to make a difference through your everyday actions. You have the ability to put a smile on the faces of our customers and guests; to support people in your local community; and to contribute to a more positive future.

Beyond their daily activities, Sodexo employees play a major role in implementing initiatives with a positive impact. Encouraged by a volunteering policy, more than 14,000 volunteers, including Sodexo teams and their networks, committed in 2023 to support Stop Hunger, the Group’s only philanthropic cause. Created 27 years ago, Stop Hunger now works in 60 countries, in partnership with more than 300 NGOs to fight hunger and food insecurity in local communities. With this support, Stop Hunger is continuing its efforts to empower women, a strategic pillar against food insecurity, and is responding to support the immediate needs of the most vulnerable, particularly in emergency situations.

Thrive
IN YOUR OWN WAY

Sodexo provides all that you need to perform at your best: the tools to do your job well; the opportunity to learn new skills and discover your potential; and a culture where your health, safety and well-being are number one.

In 2023, Sodexo has trained nearly 2,000 leaders around the world with its “Empathetic and Collective Leadership” program created by Sodexo Academy.

In a rapidly changing post-Covid context, the program helps managers to take care of themselves, to show more empathy towards their teams and their customers, to give and receive feedback and thus manage more effectively their teams in new hybrid work environments. The program, originally initiated by Sodexo in France, has been deployed across all regional management committees in North America, Brazil, Latin America, the United Kingdom, Central Europe and Asia. In addition to the positive feedback from participating managers, the impact was notably measured by the improvement in employee retention and engagement. In France, for example, the employee engagement rate recorded a significant increase of +12 points.