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RISK MAPPING
- Risk mapping including risks related to human rights, prepared by all countries
- Consideration of the sexual harassment risk as part of the social dialogue (Sodexo employee)
- Materiality assessment (cf. section “Materiality assessment”, chapter 1)
- Identification of three supply chain risk categories and specific monitoring of the supply chain:
- Textile: Uniforms
- Seafood: Tuna
- Agricultural product: Beef
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REGULAR EVALUATION PROCEDURES
- Implementation of the Responsible Business Conduct program
- Supplier Code of conduct
- Global HR survey on fundamental labor rights conducted in each country
- Matrix audit for textile supplier (uniforms)
- Assessment using the Supplier Information Management (SIM) system
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APPROPRIATE ACTIONS TO MITIGATE RISKS
- Specific clauses in customer and employee contracts
- Sodexo declaration on fundamental labor law rights
- Sodexo Code of conduct (integrity statements)
- Supplier and Subcontractor Contract Management (Contractual clauses; Right Supplier, Right Terms)
- Training for managers on fundamental labor rights and preventing sexual harassment
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WHISTLEBLOWING AND REPORTING
- Speak Up Ethics Line, whistleblowing system accessible to everyone impacted by Sodexo business activities
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FOLLOW-UP ON IMPLEMENTED MEASURES
- Independent third-party audit (KPMG)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
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INDICATORS AND EXAMPLES
- 95% of Sodexo’s Senior Leaders received training on sexual harassment
- 100% of Sodexo’s textile suppliers are evaluated by an independent organization.
- More than 27.000 managers received training on fundamental rights at work
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OPPORTUNITIES CREATED
- Strengthening social dialogue through a global framework agreement on preventing sexual harassment
- Strengthening the relationship with suppliers through the Global Sustainable Seafood Initiative
- Multi-sector and multiplayer (NGOs, trade unions, businesses, etc.) cooperation through the OECD’s Business for Inclusive Growth
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RISK MAPPING
- Risk mapping including risks related to health and security, prepared by all countries (cf. section 6. 4 Risk Management)
- Materiality assessment (cf. section “Materiality assessment”, chapter 1)
- “Zero harm” Culture
- Covid-19 related risk governance, including the Medical Advisory Committee (MAC)
- Consideration of health and safety as part of the social dialogue (Sodexo employees)
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REGULAR EVALUATION PROCEDURES
- Standard operating procedure review process, including modifications due to Covid-19 in coordination with the MAC
- Implementation of the Responsible Business Conduct program
- Supplier Code of conduct
- Assessment* using the Supplier Information Management (SIM) system
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APPROPRIATE ACTIONS TO MITIGATE RISKS
- Deployment of Global Health Policies – Workplace Safety
- “Zero harm” Culture
- Clauses in customers and employees’ contracts
- Annual plans of health and safety improvement
- Roll-out of e-learning and micro- learning courses on health and safety
- Sodexo Safety Net Program (focused on high-risk sites and activities)
- Sodexo’s Code of conduct (integrity statements)
- Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
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WHISTLEBLOWING AND REPORTING
- Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
- Sodexo Life Safety program to report potential serious incidents
- Health and safety reporting tool (Salus) for all injuries and recordable injuries
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FOLLOW-UP ON IMPLEMENTED MEASURES
- Independent third-party audit (KPMG)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
- External certifications and compliance with standards (ex: OHSAS 18001/ISO 45001)
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INDICATORS AND EXAMPLES
- Lost Time Injury Rate (LTIR): 0.55 (improved by 15.4%)
- 90.8% of Group revenues from countries having one or more OHSAS 18001 or ISO 45001
- 2% Speak Up cases related to health and safety
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OPPORTUNITIES CREATED
- Appeal to customers and to their loyalty
- Reduction in insurance costs
- Increase employee engagement
- Reduction in absenteeism rate
- Strengthening social dialogue through a global framework agreement in workplace health and safety
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RISK MAPPING
- Risk mapping including environmental risks, prepared by all countries (cf. section6. 4 Risk Management)
- Materiality assessment (cf. section “Materiality assessment”, chapter 1)
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REGULAR EVALUATION PROCEDURES
- Standard operating procedure review process, including modifications due to Covid-19 in coordination with the MAC
- Implementation of the Responsible Business Conduct program
- Supplier Code of conduct
- Assessment* using the Supplier Information Management (SIM) system
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APPROPRIATE ACTIONS TO MITIGATE RISKS
- Sales Academy (special session dedicated to the Environment)
- Site Manager Academy (special session dedicated to the Environment)
- Implementation of Group policies: Palm Oil, Seafood, Eggs, Animal Welfare
- Customer and employee contractual clauses
- Sodexo’s Code of conduct
- Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
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WHISTLEBLOWING AND REPORTING
- Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
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FOLLOW-UP ON IMPLEMENTED MEASURES
- Independent third-party audit (KPMG)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
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INDICATORS AND EXAMPLES
- 20.6% reduction in absolute total Scope 1 & 2 and 3 carbon emissions (compared to 2017 baseline)
- 81.3% of seafood purchased are from sustainable sources (in kg)
- 28.6% of all shell eggs purchased by Sodexo are from cage-free sources (in volume)
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OPPORTUNITIES CREATED
- Development of offers and services having a positive impact on the environment
- Participation in global initiatives to fight against climate change
- Contribution to the achievement of our customers’ environmental objectives
- Positive impact on Sodexo’s employer brand
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