Principles and policies in this area are supplemented by delegations of authority for senior executives, which are reviewed annually and formally communicated to each executive by his or her superior.
The Chairwoman and Chief Executive Officer delegates certain authority to the members of the Sodexo Leadership Team, who themselves delegate to members of their executive teams in regions and countries.
Delegations of authority cover business areas throughout the Group, and notably client contracts, procurement, investments and finance, strategy, people and organization, communications and brand.
Sodexo uses a range of financial and non-financial indicators to measure progress in such areas as client retention and business development, profitability of contracts and business, human resources, procurement and corporate responsibility.
Making progress in these areas is critical for future growth in underlying operating profit, operating cash flow and revenue.
As such, progress in these metrics is reviewed regularly by the Sodexo Leadership Team and the Board of Directors.
For further details of corporate responsibility metrics in particular, please refer to section 2.2. An independent firm was selected by Sodexo to audit a representative selection of these social, environmental and societal indicators. The conclusions of this audit are presented in section 2.5.4 of this document.
