Universal Registration Document - Fiscal 2024

Introduction

FOOD, SERVICES AND WORKPLACE SAFETY Risk Level: Medium
Consumer illness or injury caused by technical services, consumer illness caused by Foodservices, work-related Injury/illness of Sodexo employee or contractor.
Category: Corporate Responsibility
FOOD, SERVICES AND WORKPLACE SAFETY

Impact

Ensuring the safety of consumers, clients and Sodexo employees is fundamental.

Potential illness, injury or loss of life of consumers, clients or Sodexo employees could mean:

  • harm to personal well-being and/or health;
  • loss of client confidence in Sodexo;
  • significant lost time due to injury and illness;
  • fines and potential litigation;
  • negative impact on Company reputation;
  • enforcement action from regulatory bodies.
 Risk Level: Medium

Examples of Mitigating Activities

Leadership:

  • appropriate global and regional governance, including a Global Health and Safety Committee and regional business review forums;
  • definition of roles and responsibilities, roadmaps and local improvement plans.

Capability & Competence:

  • clearly defined competence, training and awareness requirements for each employee position;
  • development and retention of health and safety talent.

Compliance & Learning:

  • implementation of a four-step Maturity Index to monitor the safety fundamentals and target improvements;
  • deployment of mandatory global Health and Safety and Food Safety policies and standards.

Communication:

  • encouragement of open communication including authority to stop work, if the environment is unsafe;
  • timely near miss and incident reporting and investigations;
  • issue of alerts/ quick shares to communicate lessons learned.
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SODEXO ENVIRONMENTAL IMPACT Risk Level: Medium
Adverse environmental impact from Sodexo’s activities: ineffective actions to mitigate climate disruption, poor management of food waste and resources
Category: Corporate Responsibility
SODEXO ENVIRONMENTAL IMPACT

Impact

  • Ineffective climate disruption actions could result in Sodexo’s carbon emissions staying the same or even increasing. Given its large footprint, this could have a significant impact on global warming and biodiversity loss. In addition, this could impact our client retention, investors’ confidence and external trust and recognition.
  • Poor food waste and resource management could result in a loss of client and consumer confidence and a decreased ability to attract new clients.
 Risk Level: Medium

Examples of Mitigating Activities

  • Partnership with WWF since 2010 focused on reducing the Company’s environmental impact, achieving its carbon reduction target and managing its CSR strategy.
  • Measurement and tracking of Sodexo activities carbon footprint (upstream and downstream) at site level.
  • Designing new recipes to ensure that 70% of Sodexo main dishes are labelled low carbon by 2030 (0.9kg CO2e or less).
  • Member of the Climate Group’s RE100 initiative with a commitment to switching to 100% renewable electricity by 2025 at directly operated sites.
  • Developing and deploying a carbon trajectory tool with partner Traace to help Sodexo teams create their carbon reduction roadmap.
  • Deploying the WasteWatch global program to reduce food waste at scale.
  • Implementing a long-term incentive plan, including a sustainability index.
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