Universal Registration Document - Fiscal 2024

Introduction

Materiality Matrix

Sodexo recognizes that its activities – and the way they are carried out – have impacts that reach well beyond its financial performance. In 2022, Sodexo conducted its third materiality assessment to confirm the validity of its corporate responsibility roadmap. In collaboration with both internal and external stakeholders and with the support of an external partner, the matrix helps to identify and drive understanding on corporate responsibility topics that affect Sodexo and its stakeholders.

This matrix helps to identify and understand the corporate responsibility issues that affect Sodexo and its stakeholders.

Governance

  • Business integrity: Critical (Sodexo and stakeholders)
  • Data privacy and protection: Critical (Sodexo) / Very high (stakeholders)
  • Stakeholder engagement: Critical (Sodexo) / High (stakeholders)
  • ESG Governance: Very high (Sodexo and stakeholders)

Employees

  • Occupational health and safety: Critical (Sodexo and stakeholders)
  • Diversity, equity, and inclusion: Critical (Sodexo) / Very high (stakeholders)
  • Employee well-being: Critical (Sodexo) / Very high (stakeholders)
  • Talent attraction: Critical (Sodexo) / High (stakeholders)
  • Employee social dialogue: Very high (Sodexo) / Critical (stakeholders)
  • Employee training and development: Very high (Sodexo and stakeholders)

Consumers

  • Safety and quality of food and FM services: Critical (Sodexo and stakeholders)
  • Access to affordable and healthy food: Very high (Sodexo and stakeholders)
  • Sustainable offerings: Very high (Sodexo and stakeholders)
  • Choice of clients and suppliers aligned with company values: Very high (Sodexo and stakeholders)
  • Transparent communication and product information: Very high (Sodexo) / High (stakeholders)

Communities

  • Respect for human and workers’ rights in the supply chain: Critical (Sodexo and stakeholders)
  • Fair relationships with suppliers and subcontractors: Very high (Sodexo and stakeholders)
  • Business adaptation and resilience to climate change: Very high (Sodexo and stakeholders)
  • Empowerment and inclusion of under-represented communities: Very high (Sodexo) / High (stakeholders)
  • Local socio-economic impacts: Very high (Sodexo) / High (stakeholders)

Environment

  • Food waste: Critical (Sodexo and stakeholders)
  • Packaging and plastics: Critical (Sodexo) / Very high (stakeholders)
  • Consumer experience and outcomes: Critical (Sodexo) / High (stakeholders)
  • Environmental impacts of purchases: Very high (Sodexo) / Critical (stakeholders)
  • Carbon emissions: Very high (Sodexo) / Critical (stakeholders)
  • Waste management (non-organic): Very high (Sodexo) / High (stakeholders)
  • Animal welfare: High (Sodexo) / Very high (stakeholders)
  • Water consumption and quality: High (Sodexo and stakeholders)

Starting Fiscal 2025, Sodexo will comply with the requirements of the Corporate Sustainability Reporting Directive (CSRD), aimed at enhancing the transparency and consistency of corporate sustainability reports. During Fiscal 2024, Sodexo conducted a double materiality analysis, with technical support from its partner PwC and internal and external stakeholders. This work identified both positive and negative material impacts, as well as financial risks and opportunities related to sustainability. The identified issues were then prioritized in line with the Group’s strategic ambition. The results of this work, validated by management, will be a key element in the evolution of Sodexo’s sustainability strategy.