Universal Registration Document - Fiscal 2024

Introduction

Internal promotion at the heart of Sodexo’s model
  FISCAL 2024 FISCAL 2023
% of off-site managers promoted internally

% of off-site managers promoted internally

FISCAL 2024

9.4%

% of off-site managers promoted internally

FISCAL 2023

9.7%

% of on-site managers promoted internally

% of on-site managers promoted internally

FISCAL 2024

10.7%

% of on-site managers promoted internally

FISCAL 2023

14.1%

% of on-site employees promoted internally

% of on-site employees promoted internally

FISCAL 2024

3.8%

% of on-site employees promoted internally

FISCAL 2023

3.0%

Since its creation, Sodexo has consistently been strongly committed to internal promotion, which is at the heart of its business model.

Sodexo encourages each of its employees to progress, develop a career plan and capitalize on the many professional opportunities offered by the Group, given its wide range of businesses and activities.

In Fiscal 2024, internal promotion for on-site employees substantially rose to 3.8%, representing an increase of +3,834 promotions over the previous year.

The internal promotion rate for on-site managers remains high. The decline for the Fiscal year is connected to a significant increase already occurred in Fiscal 2023 (an increase from 10.8% in 2022 to 14.1% in 2023).

A flexible organization, respectful of employees, that offers good working conditions
  FISCAL 2024 FISCAL 2023
% Workforce working part-time

% Workforce working part-time

FISCAL 2024

25.1%

% Workforce working part-time

FISCAL 2023

26.7%

Around the world and in compliance with local laws, Sodexo encourages flexible working conditions for its employees, staying attentive to their needs regarding work practices and helping them maintain a healthy balance between their personal and professional lives.

Sodexo aims to promote full-time work, offering full-time positions to interested employees.

The company gains flexibility from part-time employment as well, thus ensuring that Group can respond more effectively to client and consumer needs.

In 2024, the share of employees working part-time declined, primarily as a result of the sale of our Homecare Business.

Ensuring employee safety
  FISCAL 2024 FISCAL 2023
% of Group revenues of countries having one or more OHSAS 18001 or ISO 45001

% of Group revenues of countries having one or more OHSAS 18001 or ISO 45001

FISCAL 2024

93.3%

% of Group revenues of countries having one or more OHSAS 18001 or ISO 45001

FISCAL 2023

90.8%

Number of work-related accidents requiring leave ☑

Number of work-related accidents requiring leave ☑

FISCAL 2024

1,733

Number of work-related accidents requiring leave ☑

FISCAL 2023

2,124

Average number of work day absences per employee due to work-related and non-work-related accident or illness

Average number of work day absences per employee due to work-related and non-work-related accident or illness

FISCAL 2024

13.5

Average number of work day absences per employee due to work-related and non-work-related accident or illness

FISCAL 2023

12.6

LTIR ☑

LTIR ☑

FISCAL 2024

0.47

LTIR ☑

FISCAL 2023

0.55

Best performance: LTIR for the Energy & Resources activities

Best performance: LTIR for the Energy & Resources activities

FISCAL 2024

0.03

Best performance: LTIR for the Energy & Resources activities

FISCAL 2023

0.08

% LTIR reduction

% LTIR reduction

FISCAL 2024

-14.5%

% LTIR reduction

FISCAL 2023

-15.4%

Proactive colleague engagement: Near Miss to accident

Proactive colleague engagement: Near Miss to accident

FISCAL 2024

102

Proactive colleague engagement: Near Miss to accident

FISCAL 2023not-included

The purpose of Sodexo is to create a better everyday for everyone to build a better life for all. This begins with developing a positive health and safety culture and focusing on the well-being of its employees.

Sodexo’s lost time incident rate (LTIR) corresponds to the number of accidents per 200,000 hours worked. 200,000 hours worked is equal to 100 full-time employees working for one full year. The LTIR includes safety incidents (injuries) and work-related health issues (illnesses) that lead to an employee being unable to work. In Fiscal 2024, this rate decreased by -14.5%, reflecting the Group’s ongoing efforts towards improving occupational safety and training on onsite best practices.

In August 2022, the Sodexo Leadership Team made a new Group-wide commitment on occupational health and safety. Thanks to this commitment, Sodexo aims to engage all its employees on a path toward making the workplace safer and making all managers accountable for the safety of each member of their teams.

One of the direct applications of this agreement was the inclusion, as of Fiscal 2023, of the LTIR as a performance objective for some Sodexo employees. In Fiscal 2024, the indicator related to near miss was included as a performance objective for the entire workforce eligible to the Group bonus plan.