| FISCAL 2024 | FISCAL 2023 | CHANGES | |
|---|---|---|---|
| % of Group revenues of countries having a system to ensure that employees with food service responsibilities are trained in compliance with local laws and regulations and Global Food Safety and Hygiene Policy | % of Group revenues of countries having a system to ensure that employees with food service responsibilities are trained in compliance with local laws and regulations and Global Food Safety and Hygiene Policy FISCAL 202498.7% |
% of Group revenues of countries having a system to ensure that employees with food service responsibilities are trained in compliance with local laws and regulations and Global Food Safety and Hygiene Policy FISCAL 202397.2% |
% of Group revenues of countries having a system to ensure that employees with food service responsibilities are trained in compliance with local laws and regulations and Global Food Safety and Hygiene Policy CHANGES+1.5 pt |
| % of our consumers offered healthy lifestyle choices | % of our consumers offered healthy lifestyle choices FISCAL 202495.5% |
% of our consumers offered healthy lifestyle choices FISCAL 202389.0% |
% of our consumers offered healthy lifestyle choices CHANGES+6.5 pts |
| % of Group revenues of countries having one or more ISO 9001 certification | % of Group revenues of countries having one or more ISO 9001 certification FISCAL 202496.6% |
% of Group revenues of countries having one or more ISO 9001 certification FISCAL 202396.9% |
% of Group revenues of countries having one or more ISO 9001 certification CHANGES-0.3 pt |
| % of Group revenues of countries having either ISO 9001 or ISO 22000 certification for food safety | % of Group revenues of countries having either ISO 9001 or ISO 22000 certification for food safety FISCAL 202496.1% |
% of Group revenues of countries having either ISO 9001 or ISO 22000 certification for food safety FISCAL 202396.6% |
% of Group revenues of countries having either ISO 9001 or ISO 22000 certification for food safety CHANGES-0.5 pt |
| % of Group revenues of countries providing Health and Wellness Services including physical wellness services | % of Group revenues of countries providing Health and Wellness Services including physical wellness services FISCAL 202487.6% |
% of Group revenues of countries providing Health and Wellness Services including physical wellness services FISCAL 202386.9% |
% of Group revenues of countries providing Health and Wellness Services including physical wellness services CHANGES+0.7 pt |
| Number of registered dietitians employed by Sodexo | Number of registered dietitians employed by Sodexo FISCAL 20246,144 |
Number of registered dietitians employed by Sodexo FISCAL 20236,187 |
Number of registered dietitians employed by Sodexo CHANGES-0.7% |
The percentage of our consumers offered healthy lifestyle choices significantly increased thanks to progress across all Sodexo entities, in particular the USA, Brazil, Chile, India and Belgium, due to strong collaboration between sustainability, culinary and country teams.
The percentage of our consumers offered healthy lifestyle choices was collected at Sodexo client sites through SEA (Site Engagement Assessment) system. Developed with a strong focus on CSR, this innovative tool plays a crucial role in our sustainability commitment. By delivering real-time scores and best-practice recommendations, SEA provides our site managers with valuable insights into their sustainability performance. It enables them to identify areas for improvement and implement recommended actions, ultimately working towards improving their sustainability actions, by partnering with clients. As a result, SEA not only measures the impact on our client sites but also plays a pivotal role in driving continuous improvement in environmental and societal performance across all sites, aligning with both Sodexo and Client’s sustainability roadmap. In Fiscal 2024, more than 6,400 sites participated in SEA which will continue to be rolled out to cover all relevant sites by 2025.
| FISCAL 2024 | FISCAL 2023 | CHANGES | |
|---|---|---|---|
| % of Group revenues of countries having specific initiatives to integrate SMEs (Small and Medium Enterprises) into Sodexo’s Value Chain | % of Group revenues of countries having specific initiatives to integrate SMEs (Small and Medium Enterprises) into Sodexo’s Value Chain FISCAL 202491.5% |
% of Group revenues of countries having specific initiatives to integrate SMEs (Small and Medium Enterprises) into Sodexo’s Value Chain FISCAL 202391.1% |
% of Group revenues of countries having specific initiatives to integrate SMEs (Small and Medium Enterprises) into Sodexo’s Value Chain CHANGES+0.4 pt |
| Spend with SME suppliers (in billion euros) | Spend with SME suppliers (in billion euros)FISCAL 20242.5 |
Spend with SME suppliers (in billion euros)FISCAL 20232.2 |
Spend with SME suppliers (in billion euros)CHANGES+13.6% |
| % of certified sustainable coffee (in kg) | % of certified sustainable coffee (in kg)FISCAL 202459.0% |
% of certified sustainable coffee (in kg)FISCAL 202354.3% |
% of certified sustainable coffee (in kg)CHANGES+4.7 pts |
| % of spend with contracted suppliers having signed the Sodexo Supplier Code of conduct | % of spend with contracted suppliers having signed the Sodexo Supplier Code of conduct FISCAL 202498.3% |
% of spend with contracted suppliers having signed the Sodexo Supplier Code of conduct FISCAL 202395.0% |
% of spend with contracted suppliers having signed the Sodexo Supplier Code of conduct CHANGES+3.3 pts |
Spend with SMEs increased across the business, led by increases in absolute value and by share of spend in the United States, Brazil and Continental Europe reflecting our continuous commitment to work with Small and Medium Entreprises.
The positive increase in certified coffee was due to significant progress in two of Sodexo’s largest coffee buying countries: the United States and Brazil.
Sodexo released a new version of the Supplier Code of Conduct in April 2024. To align with the evolving legislative landscape and strengthen its Responsible Sourcing strategy, the Group has implemented significant enhancements to this new version translated into 17 languages. The sections on Business Integrity, Human Rights, Environment, Inclusive Supply Chain, and Protection of Information and Data Privacy were updated to clarify our expectations from suppliers. A "Grievance Mechanisms" section was introduced outlining the process for reporting breaches of the Supplier Code of Conduct.
The significant increase in suppliers having signed the Sodexo Supplier Code of Conduct was driven by consistent positive progress across all top 20 Sodexo entities by purchasing spend.
