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RISK MAPPING
- Risk mapping including risks related to human rights, prepared by all countries
- Consideration of the sexual harassment risk as part of the social dialogue (Sodexo employee)
- Materiality assessment (cf. section “Materiality assessment”, chapter 2)
- Identification of three supply chain risk categories and specific monitoring of the supply chain:
- Textile: Uniforms
- Seafood: Tuna
- Agricultural product: Beef
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REGULAR EVALUATION PROCEDURES COMPANY-WIDE
- Implementation of the Responsible Business Conduct program
- New Supplier Code of Conduct (2024)
- Update (2024) of human rights risk matrix. Each Sodexo entity then carried out a risk assessment
- Matrix audit for textile suppliers (uniforms)
- Assessment using the Suppliers Information Management (SIM) system
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APPROPRIATE ACTIONS TO MITIGATE RISKS OR
- Specific clauses in customer and employee contracts
- Sodexo Statement and Guide on Fundamental Human Rights at Work
- Update (2024) of Sodexo Code of Conduct
- Guide to Fundamental Human Rights at Work
- Supplier and Subcontractor Contract Management (Contractual clauses; Right Supplier, Right Terms)
- Training for managers on Fundamental Human Rights (based on identified risks)
- Sexual Harassment Prevention Training
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WHISTLEBLOWING AND REPORTING MECHANISM
• Speak Up Ethics Line, whistleblowing system accessible to everyone impacted by Sodexo business activities
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FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS
- Independent third-party audit (EY)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
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INDICATORS AND EXAMPLES OF
- 96% of Sodexo’s Senior Leaders received training on sexual harassment
- 100% of Sodexo’s textile suppliers are evaluated by an independent organization
- More than 13.130 managers received training on fundamental rights at work
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OPPORTUNITIES CREATED
- Strengthening social dialogue through a global framework agreement on preventing sexual harassment
- Strengthening the relationship with suppliers through the Global Sustainable Seafood Initiative
- Multi-sector and multiplayer (NGOs, trade unions, businesses, etc.) cooperation through the OECD’s Business for Inclusive Growth
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RISK MAPPING
- Risk mapping including risks related to health and security, prepared by all countries ( cf. section 6.2 Risk Management)
- Materiality assessment (cf. section “Materiality assessment”, chapter 2)
- “Zero harm” Culture
- Consideration of health and safety as part of the social dialogue (Sodexo employees)
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REGULAR EVALUATION PROCEDURES COMPANY-WIDE
- Standard operating procedure review process,
- Implementation of the Responsible Business Conduct program
- New Supplier Code of Conduct (2024)
- Assessment* using the SupplierInformation Management (SIM) system
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APPROPRIATE ACTIONS TO MITIGATE RISKS OR
- Deployment of Global Health Policies – Workplace Safety
- “Zero harm” Culture
- Clauses in customers and employees’ contracts
- Annual plans of health and safety improvement
- Roll-out of e-learning and micro-learning courses on health and safety
- Sodexo Safety Net Program (focused on high-risk sites and activities)
- Sodexo’s Code of Conduct with a dedicated a chapter on people and food safety
- Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
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WHISTLEBLOWING AND REPORTING MECHANISM
- Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
- Sodexo Life Safety program to report potential serious incidents
- Health and safety reporting tool (Salus) for all injuries and recordable injuries
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FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS
- Independent third-party audit (EY)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
- External certifications and compliance with standards (ex: OHSAS 18001/ISO 45001)
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INDICATORS AND EXAMPLES OF
- Lost Time Injury Rate (LTIR): 0,47 (-14,5%)
- 93.3%% of Group revenues from countries having one or more OHSAS 18001 or ISO 45001 certification
- 3% Speak Up cases related to health and safety
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OPPORTUNITIES CREATED
- Appeal to customers and to their loyalty
- Reduction in insurance costs
- Increase employee engagement
- Reduction in absenteeism rate
- Strengthening social dialogue through a global framework agreement in workplace health and safety
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RISK MAPPING
- Risk mapping including environmental risks, prepared by all countries (cf. section 6.2 Risk Management)
- Materiality assessment (cf. section “Materiality assessment”, chapter 2)
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REGULAR EVALUATION PROCEDURES COMPANY-WIDE
- Standard operational procedures for site managers
- Implementation of the Responsible Business Conduct program
- Supplier Code of Conduct
- Assessment* using the Supplier Information Management (SIM) system
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APPROPRIATE ACTIONS TO MITIGATE RISKS OR
- Sales Academy (special session dedicated to the Environment)
- Site Manager Academy (special session dedicated to the Environment)
- Implementation of Group policies: Palm Oil, Seafood, Eggs, Animal Welfare
- Customer and employee contractual clauses
- Update (2024) of Sodexo Code of Conduct with dedicated a dedicated chapter on environment
- Supplier and Subcontractor Contract Management (Contract clauses, Right Supplier, Right Terms)
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WHISTLEBLOWING AND REPORTING MECHANISM
• Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
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FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS
- Independent third-party audit (EY)
- Biennial Engagement Survey
- Regular supplier review process (external certification, mitigation and prevention)
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INDICATORS AND EXAMPLES OF
- 16.4% reduction in absolute total Scope 1, 2 and 3 carbon emissions (compared to 2017 baseline)
- 83.9% of seafood purchased are from sustainable sources (inkg)
- 37.6% of all shell eggs purchased by Sodexo are from cage-free sources (in volume)
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OPPORTUNITIES CREATED
- Development of offers and services having a positive impact on the environment
- Participation in global initiatives to fight against climate change
- Contribution to the achievement of our customers’ environmental objectives
- Positive impact on Sodexo’s employer brand
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