In Fiscal 2024, we continue to disclose our Corporate Responsibility related information and data in our Integrated Report (chapter 1) and chapter 2 of the present report.
As part of the Integrated Report we have presented our Value Creation Model, the highlights of the year, as well as our risk management approach.
Chapter 2 presents our 9 Better Tomorrow 2025 commitments, CSR Governance, the materiality matrix and our key performance indicators as well as their progress compared to the previous year.
Sodexo’s Corporate Responsibility strategy requires that workforce and environmental performance be measured with clear indicators. These indicators take into consideration the decentralized and primarily client site-based nature of Sodexo’s operations and were selected to meet the following reporting objectives:
In addition, Sodexo’s indicators:
As part of its progressive journey, Sodexo has added additional indicators this year (see list of indicators).
Indicators generally include all entities which are fully consolidated for financial reporting purposes, with the following exceptions:
Additional restrictions may be applicable and are specified in the “Limits” on the next page.
Workforce indicators are consolidated for all Sodexo entities, except for:
Engagement rate published indicators reflect the results of the Fiscal 2023 Engagement survey, and were verified at a reasonable level of assurance at the time.
Starting Fiscal 2024, Sodexo is publishing the Near Miss accident indicator. The Near Miss is an event involving an unsafe act and/or unsafe condition that did not result in injury or illness but had the potential to do so. The near miss ratio is calculated by dividing the number of near miss by the sum of number of first aid cases, number of Lost Time injuries and number of fatalities.
In order to streamline the collection and reporting process for the societal and environmental indicators, we have changed the reporting period. The new reporting period starts on June 1 and ends on May 31.
Scope 1 includes the emissions associated with the energy consumption from fossil fuel usage in the vehicle fleet, and consumption in directly controlled buildings.
Scope 2 includes electricity and heat district consumption for buildings and sites that Sodexo directly controls, as well as electricity for fleet.
Scope 3 Fuel- and energy-related activities are related to the upstream emissions of the energy consumed for Scope 1 & 2: transportation, production and losses related to energy consumption.
Scope 3 Upstream Leased Assets concerns the Sodexo offices, warehouses, central production units or other Sodexo sites where Sodexo pays a fixed rent, not depending on the consumption.
Scope 3 Purchased goods & services include all purchases for our services, food and non-food goods and services.
Scope 3 Upstream transportation & distribution concerns the distribution from our suppliers to the sites of Sodexo clients.
Scope 3 Business travel concerns the travels by plane, train, short- term leased cars and taxis.
