Sodexo’s business model is people-intensive: our teams deliver food and facilities services on client sites every day. As such, employment practices directly influence service quality, safety, inclusion, and business continuity. Priority impact areas include: safe working conditions, equal opportunity and non-discrimination, adequate wages and benefits in line with local regulations and collective agreements, access to training and mobility, and respectful, transparent social dialogue.
Unless otherwise stated, “employees” covers all Sodexo employees on the Group’s payroll worldwide, across all segments and geographies, including full-time, part-time, permanent and fixed-term contracts. Teams are primarily site-based (client locations, central kitchens, and facilities), with roles spanning culinary, cleaning & technical services, front-of-house, logistics, and supervisory/managerial positions. This mix explains our focus on occupational safety, training, and career pathways.
For Sodexo, growing the Company means growing the women and men who bring it to life. Actions are guided by strong values, which form the cornerstone of our corporate culture and the professionalism expected from our teams:
Service spirit
Clients and consumers are at the center of everything we do.
Team spirit
Each person’s skills combine with other team members’ knowledge to help ensure Sodexo’s success.
Spirit of progress
Understanding one’s successes as well as one’s failures is fundamental to continuous improvement.
Growing our teams means growing the Company
In a world of constant change, progress is not imposed, it is built with, by, and for our teams. They shape our performance and ensure the highest quality of service. At Sodexo, this belief is reflected in our management philosophy grounded in strong values and ambitious learning and development programs designed to enable every individual, regardless of their background, to achieve their full potential.
Our strategy is based on a meaningful employee value proposition (EVP), designed to inspire, develop, and retain talent. It is structured around the three pillars of our employer promise - Belong, Act, Thrive - which guide and organize our initiatives.
Sodexo’s worldwide presence exposes the Group to potential risks such as workplace accidents and psychosocial strain, wage or benefit gaps, discrimination, skills shortages, and weak social dialogue. These risks can affect employee well-being, service quality, and business continuity. To address them, Sodexo has established Group policies on fair employment, health and safety, inclusion, wages, training, and dialogue, deployed through regional and country Human Resources governance and monitored via Group reporting and internal controls. Key programs include the Zero Harm health and safety strategy, the Vita by Sodexo global baseline of employee benefits, and the Speak Up Ethics Line ensuring safe and confidential reporting. Together, these measures aim to secure safe working conditions, adequate compensation, equal opportunity, career pathways, and constructive dialogue, mitigating negative impacts while supporting service excellence and long-term resilience.