As a global leader in the food and services sector, Sodexo places people development at the very heart of our Human Resources strategy, fully aligned with our employee value proposition. We continue to invest in our people by delivering on our promise of enabling every employee to Belong – Act – Thrive.
Working at Sodexo is more than just a job, it provides a unique sense of belonging to something greater, empowering employees to act with purpose and contribute to the well-being of the communities we serve.
To further strengthen this commitment, an updated Human Resources manual will be rolled out across all Sodexo entities in Fiscal 2026. It will clearly articulate our Human Resources policies and guide our Human Resources community in making our employee value proposition a consistent, tangible reality, every day, everywhere.
Each year, we recruit over 170,000 employees worldwide, supporting our growth ambitions and strengthening our global workforce. Since 2023, we have enhanced the candidate experience in the U.S. by introducing a digital, user-friendly solution that simplifies applications for frontliners, while standardizing the recruitment process and significantly reducing both time-to-hire and hiring costs for talent acquisition teams and hiring managers.
Our recruitment processes, strategically managed at country level, are fully aligned with our employee value proposition to ensure fairness, efficiency, and flexibility. Recruitment decisions are based on transparent criteria, including clear job descriptions, required skills, and leadership potential. We also maintain fair and equitable internal mobility and promotion processes, providing all employees with equal access to opportunities regardless of their background.
By combining technology-enabled efficiencies with transparent and equitable practices, we continue to attract top talent, optimize diverse sourcing channels, and position ourselves as an employer of choice in competitive markets.
At Sodexo, we view onboarding as a strategic investment in talent retention, productivity, and long-term growth. By aligning every new hire, and employees transitioning into new roles, with our culture, vision, and business objectives from day one, we accelerate their contribution to the Company’s performance while reducing early turnover.
These initiatives not only elevate the employee experience but also enhance workforce stability, operational efficiency, and brand reputation, critical drivers of Sodexo’s long-term value creation.
At Sodexo, we start with a structured onboarding process to ensure every new employee integrates seamlessly, understands their role, and quickly feels part of the Sodexo team. From day one, we focus on building a supportive environment where individuals feel valued, experience a strong sense of belonging, and have opportunities to grow and thrive.
To reinforce this, every employee is invited to participate in at least one open, two-way performance and development conversation with their manager each year. These insights are captured in our HR systems and guide individual development plans, fostering both accountability and growth.
Our commitment extends beyond career development to inclusion, well-being, and comprehensive benefits, spanning financial, health, and safety support, that collectively enhance the employee experience and strengthen engagement.
By combining structured onboarding, career development, regular feedback, and strong engagement programs, Sodexo creates a high-performing, loyal workforce that directly contributes to our long-term business success.
Sodexo aspires to be the leading learning organization in our industry, supporting both immediate business performance and long-term transformation goals. Since 2022, the Sodexo Academy has embodied our commitment to enabling every employee to design their own career journey—building new skills, taking on greater responsibilities, and advancing within the Company. By combining on-the-job experiences, experiential learning, classroom training, and e-learning opportunities, we ensure our people are equipped for today’s challenges and prepared for tomorrow’s opportunities.
In 2025, we strengthened our global learning infrastructure with the rollout of a new Learning Management System (LMS), providing employees in all countries with consistent access to high-quality e-learning content and resources. For example, the Being On module on Hospitality and Service Excellence is now available through the LMS, with site managers receiving complementary materials to facilitate live weekly discussions, reinforcing learning in real time. The LMS also enables us to assign and track critical programs such as Zero Harm mindset and Responsible Business Conduct, ensuring compliance and alignment across regions.
