Universal Registration Document Fiscal 2025

2 Sustainability at Sodexo

Each region develops annual training and development plans aligned with mandatory local requirements, Sodexo’s core values, strategic priorities, and operational needs. As per Group guidelines, regions are encouraged to allocate at least 2% of labor costs to learning and development initiatives, with defined KPIs to measure impact and performance.

Finally, regional learning needs are regularly shared with the global learning team, fostering synergies, knowledge-sharing, and economies of scale in program design and delivery.

Leadership development

Sodexo is a dynamic and diverse organization dedicated to empowering employees with the clarity and opportunities they need to excel and grow. Talent development is a cornerstone of our success, ensuring our leaders gain valuable experiences, strengthen their capabilities, and continuously enhance their leadership impact.

Leadership development aligned with strategic priorities

We offer targeted programs designed to address critical business needs and develop the leadership skills required to drive our transformation:

  • Empathetic and Collaborative Leadership (LEC) Program: since its launch in 2021, this program has engaged over 3,800 leaders across the organization. It fosters a culture of participative management, decentralized decision-making, and continuous improvement, while emphasizing team well-being, open communication, and innovation. Leaders are encouraged to prioritize self-care as a foundation for supporting others. In 2025, the program expanded globally, enrolling site managers across France, Brazil, and Latin America.
  • HR Academy: over the past two years, more than 500 HR colleagues have participated in a series of sessions designed to enrich HR practices, enhance people management skills, and support employee growth and engagement.
  • Commercial Growth Mindset Program: as an extension of the Sales Academy, this program prepares operations leaders to compete effectively in acquiring new business and expanding existing contracts, equipping them with the tools to drive commercial success.
  • Seed Program: launched in early 2025, this initiative invited 160 future leaders from around the world to co-create a vision for Sodexo in 2040. Through immersive brainstorming sessions and innovation workshops, participants developed ideas to shape the Company’s future, culminating in presentations to Sodexo’s top leadership.
Comprehensive leadership support for senior leaders

We remain committed to attracting and developing leaders who embody our core values and demonstrate the competencies needed to inspire and empower teams. Senior leaders benefit from a range of development opportunities, including 360° feedback, mentoring, executive and digital business coaching, stretch assignments, and international mobility programs. Each leader follows an individual development plan tailored to their aspirations and the organization’s evolving needs.

Strategic workforce planning for the future

Our robust performance management, talent management, and succession planning processes are deployed annually across the global organization. These ensure leaders can drive their own development while enabling Sodexo to anticipate critical role transitions, strengthen our leadership pipeline, and maintain business continuity.

Looking ahead, we are developing a strategic workforce planning approach to identify talent gaps, anticipate transformational needs, and build the skills required to position Sodexo for long-term success.

METRICS

Hiring and departures for permanent contracts (excluding site losses, staff takeovers, acquisition or disposals of activities) [S1-6]

(headcount) FISCAL 2025 FISCAL 2024 CHANGE
Hiring related to permanent employment excluding takeovers Hiring related to permanent employment excluding takeoversFISCAL 2025179,242 Hiring related to permanent employment excluding takeoversFISCAL 2024185,018 Hiring related to permanent employment excluding takeovers

CHANGE

-5,776
Resignations (less than 3 months)

Resignations (less than 3 months)

FISCAL 2025

30,250

Resignations (less than 3 months)

FISCAL 2024

32,766

Resignations (less than 3 months)

CHANGE

-2,516

Resignations (after 3 months)

Resignations (after 3 months)

FISCAL 2025

73,902

Resignations (after 3 months)

FISCAL 2024

78,399

Resignations (after 3 months)

CHANGE

-4,497

Decrease in staff

Decrease in staff

FISCAL 2025

60,214

Decrease in staff

FISCAL 2024

57,735

Decrease in staff

CHANGE

+2,479

Retirement and other reasons

Retirement and other reasons

FISCAL 2025

5,228

Retirement and other reasons

FISCAL 2024

4,642

Retirement and other reasons

CHANGE

+586

Departures related to permanent employment excluding site loss Departures related to permanent employment excluding site lossFISCAL 2025169,594 Departures related to permanent employment excluding site lossFISCAL 2024173,542 Departures related to permanent employment excluding site loss

CHANGE

-3,948
Employee retention rate (%)

Employee retention rate (%)

FISCAL 2025

82.7%

Employee retention rate (%)

FISCAL 2024

81.5%

Employee retention rate (%)

CHANGE

+1.2 pt

Employee turnover rate (%)

Employee turnover rate (%)

FISCAL 2025

39.6%

Employee turnover rate (%)

FISCAL 2024

40.9%

Employee turnover rate (%)

CHANGE

-1.3 pt

(% of average headcount in fiscal year) FISCAL 2025 FISCAL 2024 CHANGE
% employees promoted internally

% employees promoted internally

FISCAL 2025

4.9 %

% employees promoted internally

FISCAL 2024

4.6 %

% employees promoted internally

CHANGE

+0.3 pt

In Fiscal 2025, we observe combined positive trends, as a result of our various initiatives related to our employee value proposition : i/ the retention rate has increased by +1.2 pts. ii/ the total number of departures decreased due to a sharp decline in resignations; iii/ the hires decreased by -5,776; iv/ the promotion rate increased by +0.3 pts, The workforce reductions come mainly from India, where the base workforce of active employees has been reduced.

Internal promotion rate at 4.9% reflects partially the whole “Sodexo first” effort to provide our employees with opportunities for growth before considering external hires when filling vacancies. In Fiscal 2026 we will set up the tracking of internal mobility including both lateral moves and internal promotions. It will better echo Sodexo’s commitment to retain and develop our people beyond their entry role providing career options while contributing to the company growth.

(in number of years) FISCAL 2025 FISCAL 2024 CHANGE
Average years of service

Average years of service

FISCAL 2025

5.4

Average years of service

FISCAL 202

4

5.0

Average years of service

CHANGE

+8.0 %

Average years of service increased by +8.0% in Fiscal 2025, in correlation with improved employee retention.