Each region develops annual training and development plans aligned with mandatory local requirements, Sodexo’s core values, strategic priorities, and operational needs. As per Group guidelines, regions are encouraged to allocate at least 2% of labor costs to learning and development initiatives, with defined KPIs to measure impact and performance.
Finally, regional learning needs are regularly shared with the global learning team, fostering synergies, knowledge-sharing, and economies of scale in program design and delivery.
Sodexo is a dynamic and diverse organization dedicated to empowering employees with the clarity and opportunities they need to excel and grow. Talent development is a cornerstone of our success, ensuring our leaders gain valuable experiences, strengthen their capabilities, and continuously enhance their leadership impact.
We offer targeted programs designed to address critical business needs and develop the leadership skills required to drive our transformation:
We remain committed to attracting and developing leaders who embody our core values and demonstrate the competencies needed to inspire and empower teams. Senior leaders benefit from a range of development opportunities, including 360° feedback, mentoring, executive and digital business coaching, stretch assignments, and international mobility programs. Each leader follows an individual development plan tailored to their aspirations and the organization’s evolving needs.
Our robust performance management, talent management, and succession planning processes are deployed annually across the global organization. These ensure leaders can drive their own development while enabling Sodexo to anticipate critical role transitions, strengthen our leadership pipeline, and maintain business continuity.
Looking ahead, we are developing a strategic workforce planning approach to identify talent gaps, anticipate transformational needs, and build the skills required to position Sodexo for long-term success.
Hiring and departures for permanent contracts (excluding site losses, staff takeovers, acquisition or disposals of activities) [S1-6]
| (headcount) | FISCAL 2025 | FISCAL 2024 | CHANGE |
|---|---|---|---|
| Hiring related to permanent employment excluding takeovers | Hiring related to permanent employment excluding takeoversFISCAL 2025179,242 | Hiring related to permanent employment excluding takeoversFISCAL 2024185,018 | Hiring related to permanent employment excluding takeovers CHANGE -5,776 |
| Resignations (less than 3 months) | Resignations (less than 3 months) FISCAL 202530,250 |
Resignations (less than 3 months) FISCAL 202432,766 |
Resignations (less than 3 months) CHANGE -2,516 |
| Resignations (after 3 months) | Resignations (after 3 months) FISCAL 202573,902 |
Resignations (after 3 months) FISCAL 202478,399 |
Resignations (after 3 months) CHANGE -4,497 |
| Decrease in staff | Decrease in staff FISCAL 202560,214 |
Decrease in staff FISCAL 202457,735 |
Decrease in staff CHANGE +2,479 |
| Retirement and other reasons | Retirement and other reasons FISCAL 20255,228 |
Retirement and other reasons FISCAL 20244,642 |
Retirement and other reasons CHANGE +586 |
| Departures related to permanent employment excluding site loss | Departures related to permanent employment excluding site lossFISCAL 2025169,594 | Departures related to permanent employment excluding site lossFISCAL 2024173,542 | Departures related to permanent employment excluding site loss CHANGE -3,948 |
| Employee retention rate (%) | Employee retention rate (%) FISCAL 202582.7% |
Employee retention rate (%) FISCAL 202481.5% |
Employee retention rate (%) CHANGE +1.2 pt |
| Employee turnover rate (%) | Employee turnover rate (%) FISCAL 202539.6% |
Employee turnover rate (%) FISCAL 202440.9% |
Employee turnover rate (%) CHANGE -1.3 pt |
| (% of average headcount in fiscal year) | FISCAL 2025 | FISCAL 2024 | CHANGE |
|---|---|---|---|
| % employees promoted internally | % employees promoted internally FISCAL 2025 4.9 % |
% employees promoted internally FISCAL 20244.6 % |
% employees promoted internally CHANGE +0.3 pt |
In Fiscal 2025, we observe combined positive trends, as a result of our various initiatives related to our employee value proposition : i/ the retention rate has increased by +1.2 pts. ii/ the total number of departures decreased due to a sharp decline in resignations; iii/ the hires decreased by -5,776; iv/ the promotion rate increased by +0.3 pts, The workforce reductions come mainly from India, where the base workforce of active employees has been reduced.
Internal promotion rate at 4.9% reflects partially the whole “Sodexo first” effort to provide our employees with opportunities for growth before considering external hires when filling vacancies. In Fiscal 2026 we will set up the tracking of internal mobility including both lateral moves and internal promotions. It will better echo Sodexo’s commitment to retain and develop our people beyond their entry role providing career options while contributing to the company growth.
| (in number of years) | FISCAL 2025 | FISCAL 2024 | CHANGE |
|---|---|---|---|
| Average years of service | Average years of service FISCAL 20255.4 |
Average years of service FISCAL 2024 5.0 |
Average years of service CHANGE +8.0 % |
Average years of service increased by +8.0% in Fiscal 2025, in correlation with improved employee retention.