Health and safety [S1-1, S1-14]
For many years, Sodexo has prioritized the health and safety of its employees through a comprehensive strategy and targeted measures to mitigate risks such as :
- endangerment of physical and psychosocial integrity of Sodexo's workers due to work related hazards (e.g. handling sharp objects, carry heavy loads, etc.);
- loss of client contracts due to a high accident rate in operations leading to a decrease in our revenues;
- reduced attractiveness of the Group due to insecurity at Sodexo sites (geopolitical risks, political tensions, arrests, acts of terrorism, epidemics, protests and armed conflicts);
- reputational, legal and operational risk due to a severe health and safety incident at the workplace or improper H&S management system.
STRATEGY AND OBJECTIVES
Our Safety strategy and ambition is simple, enable a Zero Harm mindset, everyday, for everyone and everywhere we operate. Health and safety are fundamental to achieving both Sodexo’s and our clients’ strategic objectives.
Beyond policies, our senior leaders instill safety as a core value through the LEAD pledge, a collective set of beliefs and commitments demonstrating visible leadership in action.
OUR VISIBLE & FELT
LEADERSHIP PRINCIPLES
"At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.
Achieving Zero Harm is our obsession and key to achieving our future strategic aims and ambitions.
Our LEAD pledge is a shared commitment from our hearts and minds to drive business decisions, always considering safety first.
We leverage our Glo-cal expertise and centres of excellence to enable change
We promote sharing of best practice and expertise across geographies
We identify centres of excellence and encourage innovation
We allocate appropriate resources to achieve our Zero Harm ambition
We energise our colleagues and clients on our safety ambition
We promote safety as a value, not as a priority
We commit to ensuring a psychologically safe and healthy work environment
We share our ‘why for safety’ and encourage others to do the same
We adapt and anticipate through leading metrics and activities
We consider safety insights in our everyday decisions making
We are committed to achieving year-on-year improvements in our HSE Fundamental safety maturity index
We believe tech, data and digital innovation is a key enabler to achieving our Zero Harm ambition
We defend against risks / threats to achieving Zero Harm
We set clear expectations towards tolerability of risk and minimum standards
We encourage transparency of safety risks in our business reviews
We apply our just and fair culture framework to ensure consistency in consequence management
With discipline and rigor, and with pride and passion, for each other and those we care about; together, we demonstrate our unwavering commitment to people and food safety"
Signed by Extended Global SLT
While Sodexo does not publish external targets for health and safety, the Group sets internal annual objectives that are closely monitored and directly embedded in the variable compensation scheme, reinforcing accountability and continuous improvement.
Our global food and people safety policies describe Sodexo’s commitment, fundamentals and expectations to guide our behaviors and embed a Zero Harm culture of care, where all employees work mindfully and perform activities safely. Group policies are applicable to all Sodexo functions, services, activities and processes undertaken by Sodexo. Further detail of our policies is available in section 6.1.
Global food and people safety standards are in place to ensure that Sodexo acts as one company in our pursuit of Zero Harm. The standards define minimum requirements to be met to conduct safe work at Sodexo and are scaled on levels of our maturity index to leverage best practice from across the Group and push for higher levels and continual improvement of health and safety across the Company.
Policies and standards are disseminated throughout the organization and accessible via the Sodexo intranet.