Universal Registration Document Fiscal 2025

ACTIONS

Achieving Zero Harm is central to our strategy and future ambitions. The journey to enable a Zero Harm mindset everyday, for everyone and everywhere we operate begins with our leaders. Visible, effective leadership shapes a culture of safety through initiatives such as safety walks and the annual Have a Safety Day awards, recognizing colleagues and teams demonstrating a Zero Harm mindset in action.

In that objective, all our people managers attend a Zero Harm mindset workshop to ensure a deep understanding of what a Zero Harm mindset is and give them tools to be engage and influence safety culture.

Leadership strategy workshops are conducted with our Group Senior Leadership Team and all Regional Leadership Teams to foster input, ownership and alignment on the future health and safety strategy.

These sessions are a key step in strengthening our collective journey towards Zero Harm. As part of the workshops, leaders developed and signed the LEAD Safety Pledge, a clear commitment from those ultimately accountable for setting the tone, supporting our strategic fundamentals and upholding our Group food and people safety policies.

Safety cultural maturity index

We have developed a cultural maturity index model for Sodexo and by Sodexo. Our safety culture maturity is a process of baselining and measuring our safety culture performance and progress through measurable stages of our development defined by benchmarked index levels to:

• identify Group best practice and centers of excellence;
• identify what is holding us back and opportunities to improve;
• strengthen leadership accountability by providing actionable data to align decisions on safety priorities;
• build roadmaps with prioritized areas for targeted improvement;
• regular measurement promotes continuous progress towards industry leading standards and generates a Zero Harm safety culture where safety becomes an embedded practice of proactive behavior.

We monitor and target our safety culture through our Voice employee engagement survey and our unique safety maturity index:

• Safety was the highest ranked engagement score with 87.0% of our employees knowing how they can contribute to prevent all workplace injuries and illness;
• Our safety maturity index is measured at country, region and Group level and helps us to proactively identify and leverage best practices and centers of excellence whilst also identifying areas for cultural continual improvement.

We are committed to providing a safe and healthy working environment for all our employees.

Our health and safety management system is aligned with international best practices and is regularly reviewed to ensure continued compliance and effectiveness and covers 100.0% of our employees. No employee work-related fatalities were recorded, underscoring the effectiveness of our safety protocols, risk management procedures, and safety culture initiatives. Our Total Recordable Case Rate (TRCR) stood at 7.61, per 1 million hours worked, which includes all Lost Time Injuries (LTIs), Medical Treatment Cases (MTCs), and Restricted Work Cases (RWCs).

These figures are carefully monitored to identify trends, set benchmarks and ceilings, and improve preventive measures. Root cause analyses are conducted for all significant incidents to prevent recurrence. We continue to invest in safety leadership programs and hazard identification processes to reinforce a proactive safety culture and work toward our long-term goal of Zero Harm.

Human rights and fundamental rights at work [S1-1, S1-3, S1-4, S1-17]

Sodexo identified the following main Impacts, Risks and Opportunities associated with human rights and fundamental rights at work:

• Infringement of work related rights and well-being of workers (including economic loss) due to improper or faltering social dialogue for all;
• Infringement of workers fundamental freedoms in case of forced labor or child labor practices;
• Involvement in human rights abuses when employing vulnerable workers such as seasonal staff, temporary contract workers, or migrants;
• Reputational and legal risk due to non-compliance with local regulation in relation with labor rights or to non-ethical recruitment.

STRATEGY AND OBJECTIVES

Human rights are a foundational part of Sodexo’s culture and operations. The Company is committed to respecting and promoting the fundamental rights of all employees, clients, suppliers, and communities where it operates. This commitment is embedded across all levels of the organization and reflected in its policies, practices, and daily interactions.

Sodexo’s approach is guided by internationally recognized standards, including:

• The United Nations Guiding Principles on Business and Human Rights;
• The Universal Declaration of Human Rights;
• The International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work;
• The OECD Guidelines for Multinational Enterprises;
• The United Nations Global Compact, which Sodexo has supported since 2003.