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- Risk mapping including risks related to human rights, prepared by all countries
- Consideration of the sexual harassment risk as part of the social dialogue (Sodexo employees)
- Double Materiality assessment (cf. section “Impact, risk and opportunity management”, chapter 2)
- Comprehensive risk mapping of 56 purchasing categories (cf. section 2.2.4.1. "Business conduct")
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- Implementation of the Responsible Business Conduct program
- Update of human rights risk matrix (2024). Each Sodexo entity then carried out a risk assessment
- EcoVadis assessments of global suppliers and key markets (USA, UK, France)
- Supplier self-assessment using the Supplier Information Management tool (SIM)
- Targeted Supplier Social Audits
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- Specific clauses in customer and employee contracts
- Sodexo Statement and Guide on Fundamental Human Rights at Work
- Update of Sodexo Code of Conduct (2024)
- Guide to Fundamental Human Rights at Work
- Supplier and Subcontractor Contract Management (Contractual Clauses, Right Supplier, Right Terms)
- Supplier Code of Conduct
- Supplier corrective action plan for non-compliance
- Training for managers on Fundamental Human Rights (based on identified risks)
- Sexual Harassment Prevention Training
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Speak Up Ethics Line, whistleblowing system accessible to everyone impacted by Sodexo business activities |
- Independent third-party audit
- Biennial Engagement Survey
- Tracking supplier remediation progress
- Review of EcoVadis score trends
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- 93% of Sodexo’s Senior Leaders received training on sexual harassment
- 99.2% of contracted spend covered by the Supplier Code of Conduct
- 100% of global uniforms suppliers’ production sites are audited by an independent organization
- More than 13,171 managers received training on fundamental rights at work
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- Strengthening social dialogue through a global framework agreement on preventing sexual harassment
- Stronger supplier loyalty
- Enhanced brand trust
- Foundations for Supplier Inclusive Sourcing program
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- Risk mapping including risks related to health and security, prepared by all countries (cf. section 6.2 "Risk Management")
- Double Materiality assessment (cf. section “Impact, risk and opportunity management”, chapter 2)
- “Zero harm” culture
- Consideration of health and safety as part of the social dialogue (Sodexo employees)
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- Standard operating procedure review process
- Implementation of the Responsible Business Conduct program
- Supplier self-assessment using the Supplier Information Management tool (SIM)
- Supplier Food Safety Audits
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- Deployment of Global Health Policies – Workplace Safety
- “Zero harm” culture
- Clauses in customers and employees’ contracts
- Annual plans of health and safety improvement
- Roll-out of e-learning and micro-learning courses on health and safety
- Sodexo Safety Net Program (focused on high-risk sites and activities)
- Update of Sodexo’s Code of Conduct with a dedicated a chapter on people and food safety (2024)
- Supplier and Subcontractor Contract Management (Contractual Clauses, Right Supplier, Right Terms)
- Supplier Code of Conduct
- Supplier corrective action plan for non-compliance
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- Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
- Sodexo Life Safety program to report potential serious incidents
- Health and safety reporting tool (Salus) for all injuries and recordable injuries
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- Independent third-party audit
- Biennial Engagement Survey
- Tracking supplier remediation progress
- External certifications and compliance with standards (e.g.: OHSAS 18001/ISO 45001)
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- Lost Time Injury Rate (LTIR): 0.45
- 93.3% of Group revenues from countries having one or more OHSAS 18001 or ISO 45001 certification
- 2% Speak Up cases related to health and safety
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- Appeal to customers and to their loyalty
- Reduction in insurance costs
- Increase employee engagement
- Reduction in absenteeism rate
- Strengthening social dialogue through a global framework agreement in workplace health and safety
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- Risk mapping including environmental risks, prepared by all countries (cf. section 6.2 Risk Management)
- Double Materiality assessment (cf. section “Impact, risk and opportunity management”, chapter 2)
- Comprehensive risk mapping of 56 purchasing categories (cf. section 2.2.4.1. "Business conduct"
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- Standard operational procedures for site managers
- Implementation of the Responsible Business Conduct program
- EcoVadis assessments of global suppliers and key markets (USA, UK, France)
- Supplier self-assessment using the Supplier Information Management tool (SIM)
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- Sales Academy (special session dedicated to the Environment)
- Site Manager Academy (special session dedicated to the Environment)
- Implementation of Group policies: Palm Oil, Seafood, Eggs, Animal Welfare
- Customer and employee contractual clauses
- Update of Sodexo Code of Conduct with dedicated a dedicated chapter on environment (2024)
- Supplier and Subcontractor Contract Management (Contractual Clauses, Right Supplier, Right Terms)
- Supplier Code of Conduct
- Supplier corrective action plan for non-compliance
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Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities |
- Independent third-party audit
- Biennial Engagement Survey
- Tracking supplier remediation progress
- Review on EcoVadis score trends
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- 19.3% reduction in absolute total Scope 1, 2 and 3 carbon emissions (compared to 2017 baseline)
- 99.2% of contracted spend covered by the Supplier Code of Conduct
- 92.1% of seafood purchased are from sustainable sources (in kg)
- 97.2% of hygiene paper and 97.9% of office paper is sustainably sourced
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- Development of offers and services having a positive impact on the environment
- Participation in global initiatives to fight against climate change
- Contribution to the achievement of our customers’ environmental objectives
- Positive impact on Sodexo’s employer brand
- Lower carbon footprint supply chain
- Access to green financing
- New sustainable product offers
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