Universal Registration Document Fiscal 2025

The main measures contained in the vigilance plan are presented below:

THE MAIN MEASURES CONTAINED IN THE VIGILANCE PLAN ARE PRESENTED BELOW:

  RISK MAPPING REGULAR EVALUATION PROCEDURES COMPANY-WIDE APPROPRIATE ACTIONS TO MITIGATE RISKS OR TO PREVENT SERIOUS HARM WHISTLEBLOWING AND REPORTING MECHANISM FOLLOW-UP ON IMPLEMENTED MEASURES AND EVALUATION OF THEIR EFFECTIVENESS INDICATORS AND EXAMPLES OF EFFECTIVENESS OPPORTUNITIES CREATED

HUMAN RIGHTS

  • Risk mapping including risks related to human rights, prepared by all countries
  • Consideration of the sexual harassment risk as part of the social dialogue (Sodexo employees)
  • Double Materiality assessment (cf. section “Impact, risk and opportunity management”, chapter 2)
  • Comprehensive risk mapping of 56 purchasing categories (cf. section 2.2.4.1. "Business conduct")
  • Implementation of the Responsible Business Conduct program
  • Update of human rights risk matrix (2024). Each Sodexo entity then carried out a risk assessment
  • EcoVadis assessments of global suppliers and key markets (USA, UK, France)
  • Supplier self-assessment using the Supplier Information Management tool (SIM)
  • Targeted Supplier Social Audits
  • Specific clauses in customer and employee contracts
  • Sodexo Statement and Guide on Fundamental Human Rights at Work
  • Update of Sodexo Code of Conduct (2024)
  • Guide to Fundamental Human Rights at Work
  • Supplier and Subcontractor Contract Management (Contractual Clauses, Right Supplier, Right Terms)
  • Supplier Code of Conduct
  • Supplier corrective action plan for non-compliance
  • Training for managers on Fundamental Human Rights (based on identified risks)
  • Sexual Harassment Prevention Training
Speak Up Ethics Line, whistleblowing system accessible to everyone impacted by Sodexo business activities
  • Independent third-party audit
  • Biennial Engagement Survey
  • Tracking supplier remediation progress
  • Review of EcoVadis score trends
  • 93% of Sodexo’s Senior Leaders received training on sexual harassment
  • 99.2% of contracted spend covered by the Supplier Code of Conduct
  • 100% of global uniforms suppliers’ production sites are audited by an independent organization
  • More than 13,171 managers received training on fundamental rights at work
  • Strengthening social dialogue through a global framework agreement on preventing sexual harassment
  • Stronger supplier loyalty
  • Enhanced brand trust
  • Foundations for Supplier Inclusive Sourcing program

HEALTH AND SAFETY

  • Risk mapping including risks related to health and security, prepared by all countries (cf. section 6.2 "Risk Management")
  • Double Materiality assessment (cf. section “Impact, risk and opportunity management”, chapter 2)
  • “Zero harm” culture
  • Consideration of health and safety as part of the social dialogue (Sodexo employees)
  • Standard operating procedure review process
  • Implementation of the Responsible Business Conduct program
  • Supplier self-assessment using the Supplier Information Management tool (SIM)
  • Supplier Food Safety Audits
  • Deployment of Global Health Policies – Workplace Safety
  • “Zero harm” culture
  • Clauses in customers and employees’ contracts
  • Annual plans of health and safety improvement
  • Roll-out of e-learning and micro-learning courses on health and safety
  • Sodexo Safety Net Program (focused on high-risk sites and activities)
  • Update of Sodexo’s Code of Conduct with a dedicated a chapter on people and food safety (2024)
  • Supplier and Subcontractor Contract Management (Contractual Clauses, Right Supplier, Right Terms)
  • Supplier Code of Conduct
  • Supplier corrective action plan for non-compliance
  • Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
  • Sodexo Life Safety program to report potential serious incidents
  • Health and safety reporting tool (Salus) for all injuries and recordable injuries
  • Independent third-party audit
  • Biennial Engagement Survey
  • Tracking supplier remediation progress
  • External certifications and compliance with standards (e.g.: OHSAS 18001/ISO 45001)
  • Lost Time Injury Rate (LTIR): 0.45
  • 93.3% of Group revenues from countries having one or more OHSAS 18001 or ISO 45001 certification
  • 2% Speak Up cases related to health and safety
  • Appeal to customers and to their loyalty
  • Reduction in insurance costs
  • Increase employee engagement
  • Reduction in absenteeism rate
  • Strengthening social dialogue through a global framework agreement in workplace health and safety

ENVIRONMENT

  • Risk mapping including environmental risks, prepared by all countries (cf. section 6.2 Risk Management)
  • Double Materiality assessment (cf. section “Impact, risk and opportunity management”, chapter 2)
  • Comprehensive risk mapping of 56 purchasing categories (cf. section 2.2.4.1. "Business conduct"
  • Standard operational procedures for site managers
  • Implementation of the Responsible Business Conduct program
  • EcoVadis assessments of global suppliers and key markets (USA, UK, France)
  • Supplier self-assessment using the Supplier Information Management tool (SIM)
  • Sales Academy (special session dedicated to the Environment)
  • Site Manager Academy (special session dedicated to the Environment)
  • Implementation of Group policies: Palm Oil, Seafood, Eggs, Animal Welfare
  • Customer and employee contractual clauses
  • Update of Sodexo Code of Conduct with dedicated a dedicated chapter on environment (2024)
  • Supplier and Subcontractor Contract Management (Contractual Clauses, Right Supplier, Right Terms)
  • Supplier Code of Conduct
  • Supplier corrective action plan for non-compliance
Speak Up whistleblowing system accessible to everyone impacted by Sodexo’s business activities
  • Independent third-party audit
  • Biennial Engagement Survey
  • Tracking supplier remediation progress
  • Review on EcoVadis score trends
  • 19.3% reduction in absolute total Scope 1, 2 and 3 carbon emissions (compared to 2017 baseline)
  • 99.2% of contracted spend covered by the Supplier Code of Conduct
  • 92.1% of seafood purchased are from sustainable sources (in kg)
  • 97.2% of hygiene paper and 97.9% of office paper is sustainably sourced
  • Development of offers and services having a positive impact on the environment
  • Participation in global initiatives to fight against climate change
  • Contribution to the achievement of our customers’ environmental objectives
  • Positive impact on Sodexo’s employer brand
  • Lower carbon footprint supply chain
  • Access to green financing
  • New sustainable product offers